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For Companies At a Glance
- Tasks: Engage with customers, support sales, and enhance product knowledge daily.
- Company: Join GSF Car Parts, a top UK automotive parts distributor with a strong reputation.
- Benefits: Enjoy performance bonuses, discounts, health tools, and career progression opportunities.
- Why this job: Be part of a dynamic team that values customer service and personal growth.
- Qualifications: Experience in telesales or customer service is preferred; strong communication skills are essential.
- Other info: Flexible working hours with opportunities for training and development.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
At GSF Car Parts, our Sales Advisors make it happen. They are outgoing, dynamic and passionate, and always ensuring they are giving the very best service. They care about their customers and our business, and this is part of the foundation to making our business so successful.
We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully satisfying customers needs and contribute towards achieving branch and individual sales targets.
Main duties
Main duties include:
- Developing sound customer relationships and applying effective sales techniques
- Working within the sales team on sales of product promotions by answering telephone queries and dealing with electronic queries
- Fully satisfy customer needs in respect of any part orders, respects or queries they may have
- Contribute to a positive team performance whilst working on personal benchmarks to optimise personal performance and work on sales product promotions
- Liaise with the Distribution Co-ordinator as required ensuring delivery requirements to customers are met
- Develop knowledge of products through study of internal literature
- Use E-learning portal to improve performance
Working hours: (average) hours Monday to Friday, including alternate Saturday working
About You
As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment.
What you’ll need to succeed:
- Able to work well and deliver results under pressure
- Organised with great attention to detail
- Customer focussed
- Target driven, motivated by sales and able to deal with rejection
- Willingness to learn and develop
- A team player with the ability to also work independently
- Excellent interpersonal and communication skills, both written and verbal
- IT Literate
- Knowledge of car parts and MAM/Allicat would be helpful but isn\’t essential
What we’ll offer
Benefits at GSF Car Parts are designed to support all aspects of our team members life throughout their career. Whether that’s their health, wealth or everyday lifestyle, we are here for our team members and their loved ones and there is something for everyone! To name a few of our benefits we offer:
- Opportunity to earn a performance based bonus as part of this role
- Days annual leave (including bank holidays) plus the opportunity to earn up to 5 more with time-served
- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from a wide range of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer
- Training qualifications and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland with parts, tools, garage equipment and specialist training. The group has over branches nationwide and a turnover exceeding £ million. Built on the heritage and success of a dozen local brand identities acquired over several years, we have traded as one brand since November 1. Our branch network is bolstered by centralised support and expertise from specialist departments in key areas such as procurement and supply chain, marketing and national accounts. The business also benefits from integrated IT systems, which include our industry leading catalogue system, Allicat, and access to the Group\’s national garage programme, Servicesure.
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Sales Advisor employer: The Parts Alliance
Contact Detail:
The Parts Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially car parts. Understanding the products you'll be selling will not only boost your confidence but also help you connect better with customers.
✨Tip Number 2
Practice your communication skills. As a Sales Advisor, you'll need to engage with customers effectively. Role-playing different sales scenarios with friends or family can help you refine your approach.
✨Tip Number 3
Showcase your customer service experience during interviews. Be ready to share specific examples of how you've successfully handled customer queries or resolved issues in previous roles.
✨Tip Number 4
Demonstrate your ability to work under pressure. Think of instances where you've met tight deadlines or targets and be prepared to discuss these experiences to highlight your resilience and motivation.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with what GSF Car Parts is looking for.
Highlight Relevant Experience: Emphasise any telesales or customer service experience you have, especially in fast-paced environments. Use specific examples to demonstrate your ability to work under pressure and achieve sales targets.
Showcase Your Skills: Make sure to mention your excellent communication skills, both written and verbal. Discuss your IT literacy and any knowledge of car parts, even if it's not essential, as it can set you apart from other candidates.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for sales and customer service. Explain why you want to work for GSF Car Parts and how you can contribute to their success. Be sure to convey your motivation and resilience in the face of challenges.
How to prepare for a job interview at The Parts Alliance
✨Show Your Passion for Customer Service
As a Sales Advisor, your ability to connect with customers is crucial. Be prepared to share examples of how you've gone above and beyond to satisfy customer needs in previous roles. This will demonstrate your commitment to providing excellent service.
✨Demonstrate Your Sales Skills
Highlight your experience in telesales or customer service, especially in fast-paced environments. Prepare to discuss specific sales techniques you've used successfully and how you achieved your targets, as this will resonate well with the interviewers.
✨Research GSF Car Parts
Familiarise yourself with GSF Car Parts and their offerings. Understanding their products and services will not only help you answer questions more effectively but also show your genuine interest in the company and the role.
✨Prepare for Teamwork Questions
Since teamwork is essential for this role, think of examples where you've successfully collaborated with others. Be ready to discuss how you contribute to team performance while also achieving your personal sales benchmarks.
