At a Glance
- Tasks: Lead ICT Change Portfolio projects, ensuring alignment with business strategy and successful delivery.
- Company: Join the final stage for NHS complaints in England, making a real impact on public services.
- Benefits: Enjoy flexible home and office working options, plus a chance to shape digital transformation.
- Other info: Home-based role until safe to return to the Manchester office, with ongoing flexibility.
- Why this job: Be part of a modernising team, influencing change and improving services for everyone.
- Qualifications: Experience in project management, business analysis, and leading Microsoft 365 or Dynamics initiatives preferred.
The predicted salary is between 48000 - 72000 £ per year.
We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.
Our service is free for everyone.
About the role
As the ICT Change Portfolio Lead, you will be responsible for leading the management of the ICT Change Portfolio of associated projects, ICT initiatives and department plan to ensure alignment and consistency with the overall PHSO business strategy.
The role will ensure projects follow either waterfall or agile methodologies, are successfully delivered to their defined outcomes within allocated resources; and are of consistent quality.
You will be commercially aware, with the ability to manage the desired benefits outcomes of projects and associated ICT solution deliverables arising from the work associated with the ICT departments’ technical infrastructure roadmap.
The role holder will be a proven influencer and communicator with stakeholders at all levels.
You will be experienced in leading business analysis and strategic planning, including requirements definition and business case production. You will be able to organise and lead the team to achieve objectives and targets.
You will have the opportunity to develop a business engagement model to identify and shape demands and business needs.
The role is responsible for the ICT Change Portfolio delivery framework, its associated governance, and policies, thereby maintaining structure and alignment of planned projects and other ICT initiatives.
You will be joining the organisation at a fantastic time and will be responsible for delivering a varied portfolio, continuing the progress made in the journey to modernising systems and digital transformation
Previous experience of leading Microsoft 365 adoption, Microsoft Dynamics, Smarter Working, Corporate Intelligence, and Corporate Systems replacement projects would be an advantage.
The role will be home based until its safe to return to the Manchester office. It is expected that the role will continue to offer flexibility between home and office-based working.
Experience working within Central Government would be an advantage.
How to apply
Please submit your CV and Supporting Statement by 4pm Thursday 18th February
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#J-18808-LjbffrICT Change Portfolio Lead in Manchester employer: The Parliamentary and Health Service Ombudsman
As an employer, we pride ourselves on fostering a supportive and inclusive work culture that prioritises employee well-being and professional growth. With flexible working arrangements and a commitment to modernising public services, the ICT Change Portfolio Lead role offers a unique opportunity to make a meaningful impact while enjoying a balanced work-life dynamic. Join us in our mission to enhance the quality of public services, where your contributions will be valued and recognised.
Contact Details:
The Parliamentary and Health Service Ombudsman Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ICT Change Portfolio Lead in Manchester
✨Tip Number 1
Familiarise yourself with the specific methodologies mentioned in the job description, such as waterfall and agile. Understanding these frameworks will not only help you in interviews but also demonstrate your readiness to lead projects effectively.
✨Tip Number 2
Highlight your experience with Microsoft 365 and Dynamics in conversations or networking opportunities. This can set you apart from other candidates and show that you have relevant skills that align with the role's requirements.
✨Tip Number 3
Prepare to discuss your previous experiences in leading business analysis and strategic planning. Be ready to share specific examples of how you've defined requirements and produced business cases, as this is crucial for the role.
✨Tip Number 4
Engage with current or former employees of the organisation on platforms like LinkedIn. Gaining insights into their experiences can provide you with valuable information to tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace ICT Change Portfolio Lead in Manchester
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the ICT Change Portfolio Lead position. Highlight key skills such as project management, stakeholder communication, and experience with Microsoft 365 adoption.
Tailor Your CV:Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise your background in leading ICT projects, strategic planning, and any experience within Central Government.
Craft a Strong Supporting Statement:Write a compelling supporting statement that outlines your motivation for applying and how your experience meets the specific needs of the role. Use examples to demonstrate your ability to manage change portfolios and deliver successful outcomes.
Proofread and Submit:Before submitting your application, carefully proofread your CV and supporting statement for any errors or inconsistencies. Ensure all required documents are included and submit your application via the StudySmarter website before the deadline.
How to prepare for a job interview at The Parliamentary and Health Service Ombudsman
✨Understand the Role
Make sure you have a clear understanding of the ICT Change Portfolio Lead role. Familiarise yourself with the responsibilities, especially around project management methodologies like waterfall and agile, as well as the importance of aligning projects with the overall business strategy.
✨Showcase Your Experience
Be prepared to discuss your previous experience in leading projects, particularly those involving Microsoft 365 adoption or similar initiatives. Highlight specific examples where you successfully managed stakeholder communications and delivered desired outcomes.
✨Demonstrate Strategic Thinking
During the interview, illustrate your ability to think strategically by discussing how you would develop a business engagement model. Share your thoughts on identifying and shaping business needs, and how you would ensure alignment with the ICT department's technical infrastructure roadmap.
✨Prepare Questions
Have insightful questions ready to ask the interviewers. This could include inquiries about the current challenges faced by the ICT department or how they measure the success of their projects. This shows your genuine interest in the role and the organisation.
