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- Tasks: Lead governance arrangements and support decision-making at PHSO.
- Company: Join the PHSO, a vital service ensuring fairness in public complaints.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth.
- Why this job: Make a real impact on public services while developing your leadership skills.
- Qualifications: Experience in governance, excellent communication, and stakeholder management required.
- Other info: Apply by 10am on 27th July; interviews within two weeks.
The predicted salary is between 43200 - 72000 £ per year.
We are the final stage for complaints about the NHS in England and public services delivered by the UK Government. We look into complaints where someone believes there has been injustice or hardship because an organisation has not acted properly or fairly or has given a poor service and not put things right.
Our service is free for everyone.
About the role
An opportunity has arisen for a Assistant Director of Governance to join the Corporate services directorate based from our London office.
The PHSO has embarked upon a three year strategy to become an exemplary ombudsman service by providing an independent, impartial and fair complaints resolution service to help raise standards and improve public services.
The role of the Assistant Director of Governancewill involve taking responsibility for Governance arrangements at PHSO, ensuring that PHSO’s corporate governance system of internal control and risk management arrangements are robust, proportionate and fit for purpose in supporting informed decision making and the delivery of the organisations strategic aims.
You will manage and review the corporate governance framework, ensuring it is fit for purpose, reflects best practice, and is proportionate, providing direction and support to the governance team to ensure the governance arrangements are effectively managed across the organisation. In addition you will act as Deputy Chief of Staff providing strategic support to the Ombudsman and Chief Executive.
To be successful in this role you will demonstrate proven experience of leading on and implementing effective governance arrangements, preferably within the public sector. You will have proven management experience displaying excellent communication skills and stakeholder management experience.
Your application should be in the form of written CV and supporting statement. The written statement should cover no more than 2 sides of A4 paper in font size 12, demonstrating why you think you are suitable for the post, and using examples to show how your knowledge, skills and experience meets the requirements of the person specification.Any of the competencies may be tested at interview.You should take into account the person specification and the competencies required for the role.
How to apply
Applications should be submitted via our e –recruitment site no later than 10am on 27th July. Interviews and assessments are due to take place within 2 weeks of closing date.
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Assistant Director of Governance employer: The Parliamentary and Health Service Ombudsman
Contact Detail:
The Parliamentary and Health Service Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director of Governance
✨Tip Number 1
Familiarise yourself with the current governance frameworks and best practices within the public sector. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and its responsibilities.
✨Tip Number 2
Network with professionals in the field of governance, especially those who have experience in public services. Engaging in conversations can provide insights into the challenges faced and how to effectively address them, which could be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you successfully implemented governance arrangements. Highlighting these instances will showcase your practical knowledge and ability to lead in this area.
✨Tip Number 4
Research the PHSO's strategic aims and recent initiatives. Being well-informed about the organisation will allow you to tailor your responses during the interview and show that you are genuinely interested in contributing to their mission.
We think you need these skills to ace Assistant Director of Governance
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Assistant Director of Governance position. Familiarise yourself with the PHSO's mission and values to align your application accordingly.
Tailor Your CV: Craft your CV to highlight relevant experience in governance, particularly within the public sector. Use specific examples that demonstrate your leadership skills and your ability to implement effective governance arrangements.
Write a Compelling Supporting Statement: Your supporting statement should be concise and focused. Clearly articulate why you are suitable for the role, using examples to showcase how your knowledge, skills, and experience meet the person specification. Remember to keep it within the two sides of A4 paper limit.
Proofread and Format: Ensure your application is free from spelling and grammatical errors. Use a clear font size of 12 and maintain a professional format. Double-check that all required documents are included before submitting your application via the e-recruitment site.
How to prepare for a job interview at The Parliamentary and Health Service Ombudsman
✨Understand the Governance Framework
Familiarise yourself with the corporate governance framework of the organisation. Be prepared to discuss how you would ensure it reflects best practices and supports informed decision-making.
✨Demonstrate Stakeholder Management Skills
Prepare examples that showcase your experience in managing stakeholders effectively. Highlight how you have communicated and collaborated with various parties to achieve governance objectives.
✨Showcase Your Leadership Experience
Be ready to discuss your previous leadership roles, particularly in implementing governance arrangements. Use specific examples to illustrate your management style and how it aligns with the role's requirements.
✨Prepare for Competency Questions
Review the competencies listed in the person specification and prepare to answer questions related to them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.