At a Glance
- Tasks: Lead the team, ensure excellent service, and manage daily operations.
- Company: Join the Parkville Hotel, a community-focused hospitality leader.
- Benefits: Competitive pay, 50% food discount, free golf membership, and career growth.
- Other info: Inclusive workplace with opportunities for everyone to thrive.
- Why this job: Make a real impact in a vibrant environment with supportive training.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30 - 40 £ per hour.
Oversee daily operations and lead the team on shift. Deliver excellent customer service and resolve issues. Ensure standards in safety, hygiene, and company policy. Manage stock, cash, and daily reporting. Support events and identify ways to improve operations.
What You Will Need:
- Strong leadership qualities with a passion for delivering results through others.
- A hands-on and flexible approach, with excellent time management.
- A customer-focused mindset and natural ability to solve problems.
- Great attention to detail and a high standard of operational awareness.
- Solid communication skills - both with customers and across your team.
- A good understanding of health and safety, licensing laws, and food & beverage standards (preferred, but not essential - we'll train the right person).
Trainee Period to Permanent Progression:
This position will begin with a 6-month probationary period as a Trainee Duty Manager. During this time, you'll receive dedicated support, training, and hands-on experience to build the skills and confidence needed to succeed in the role.
What We Offer:
- Competitive hourly rate
- Opportunity for advancement and progression
- Learning and development pathways
- 50% employee food discount when dining with friends & family
- Free golf membership
- 10 Year Club - rewarding long service
- Complimentary daily soup, tea, coffee, cordial sodas, and filtered water on shift
- Level: our new on-demand pay system with integrated payroll savings, intelligent budgeting, and expert financial guidance.
- 24/7 support from our Employee Assistance Programme, partnered with the Burnt Chef, providing help whenever you need it.
- 20% off events
We will reward you, invest in you, and give you every opportunity to grow and develop within an exciting, forward-thinking company. We are a Disability Confident Employer, committed to fostering an inclusive and supportive workplace where everyone can thrive. We welcome applications from people of all backgrounds and experiences, including individuals with physical or mental health conditions. If you require any adjustments or support during the interview process or after the appointment, we'd be happy to discuss your needs.
Awards:
- Best Hospitality Employer 2025
- Highly Recommended in the Hospitality Health Employer Category 2025
So why not join the family? We’d love to meet you.
Duty Manager in Glasgow employer: The Parkville Hotel
The Parkville Hotel is an exceptional employer that prioritises employee growth and development within a vibrant hospitality environment. Located in the picturesque Scottish landscape, we offer a supportive work culture that values teamwork and innovation, alongside competitive benefits and opportunities for career advancement. Join us to be part of a dedicated team committed to delivering memorable guest experiences while fostering your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Parkville Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Parkville Hotel
Don't be shy about reaching out to The Parkville Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Parkville Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Parkville Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
