Front Office Supervisor - Shift Leader

Front Office Supervisor - Shift Leader

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front office team, ensuring exceptional guest experiences and smooth operations.
  • Company: Join a prestigious hotel brand with over 120 properties worldwide, known for luxury and authenticity.
  • Benefits: Enjoy competitive pay, flexible shifts, and exclusive employee discounts at luxury hotels.
  • Why this job: Be part of a dynamic team in a vibrant environment that values growth and innovation.
  • Qualifications: Previous hospitality experience and strong leadership skills are essential for this role.
  • Other info: Opportunities for career advancement within a globally recognised brand.

The predicted salary is between 28800 - 42000 £ per year.

The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the demands of our guests.

Front Office Supervisor - Shift Leader employer: The Park Tower Hotel Knightsbridge

The Luxury Collection Hotels & Resorts is an exceptional employer, offering a vibrant work culture that values authenticity and excellence. As a Front Office Supervisor - Shift Leader, you will benefit from extensive employee growth opportunities within a globally recognised brand, all while working in a stunning location that promises to create lasting memories for both guests and staff alike.
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Contact Detail:

The Park Tower Hotel Knightsbridge Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Supervisor - Shift Leader

✨Tip Number 1

Familiarise yourself with the Luxury Collection brand and its values. Understanding their commitment to authentic experiences will help you align your answers during interviews and demonstrate your passion for the role.

✨Tip Number 2

Network with current or former employees of the Luxury Collection Hotels & Resorts. They can provide valuable insights into the company culture and expectations, which can give you an edge in your discussions.

✨Tip Number 3

Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlighting these will be crucial for a supervisory role.

✨Tip Number 4

Stay updated on industry trends and challenges in the hospitality sector. Being knowledgeable about current issues can help you engage in meaningful conversations during interviews and show your commitment to the field.

We think you need these skills to ace Front Office Supervisor - Shift Leader

Leadership Skills
Customer Service Excellence
Conflict Resolution
Team Management
Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Multitasking Abilities
Sales Skills
Knowledge of Hospitality Software
Financial Acumen
Adaptability
Cultural Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front Office Supervisor - Shift Leader. Tailor your application to highlight relevant experience and skills that align with the role.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality, particularly in supervisory roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership abilities.

Write a Strong Cover Letter: Your cover letter should express your passion for the hospitality industry and your desire to work with The Luxury Collection Hotels & Resorts. Mention specific experiences that showcase your ability to lead a team and provide exceptional guest service.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a front office role.

How to prepare for a job interview at The Park Tower Hotel Knightsbridge

✨Showcase Your Leadership Skills

As a Front Office Supervisor, you'll be expected to lead a team. Be prepared to discuss your previous leadership experiences and how you've successfully managed a team in high-pressure situations.

✨Demonstrate Customer Service Excellence

This role is all about providing exceptional service. Share specific examples of how you've gone above and beyond for guests in the past, highlighting your commitment to creating memorable experiences.

✨Familiarise Yourself with the Brand

Research The Luxury Collection Hotels & Resorts and understand their values and mission. Being able to articulate why you want to work for them and how you align with their brand will impress the interviewers.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Think of scenarios you might face as a supervisor and how you would handle them, demonstrating your ability to think on your feet.

Front Office Supervisor - Shift Leader
The Park Tower Hotel Knightsbridge
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