At a Glance
- Tasks: Ensure guest satisfaction in various Food & Beverage areas while maximising sales.
- Company: Join The QHotels Collection, a diverse and inclusive employer.
- Benefits: Enjoy free health club membership, discounts, and support for professional qualifications.
- Other info: Work in a vibrant hotel environment with excellent leisure facilities.
- Why this job: Flexible hours perfect for students, with opportunities to develop your skills.
- Qualifications: Passion for guest service and strong customer service skills required.
Do you have a passion for a great guest experience?
Are you looking for a flexible job to work around school or commitments?
Important Stuff
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
What will I do?
You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Is this the role for me?
- Passion for delivering exceptional guestservice
- Strong customer service skills
- Good timemanagement and organisational skills
- Ability to work under pressure
Curious to find out more?
The Park Royal Hotel & Spa is located just outside Warrington. Our hotel is a 4*, 146-bedroom property and has a restaurant, lounge bar and terrace, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!
The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
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Conference & Events Team Member in Warrington employer: The Park Royal
The Park Royal Hotel & Spa is an outstanding employer, offering a vibrant work culture that prioritises exceptional guest service and employee well-being. With flexible development paths, comprehensive training opportunities, and wellness benefits, our team members thrive in a supportive environment that encourages personal and professional growth. Located just outside Warrington, we provide unique advantages such as discounts within The QHotels Collection, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Team Member in Warrington
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you show genuine interest in their mission and culture during your interview, it’ll set you apart from other candidates.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional guest experiences, think of examples from your past where you’ve gone above and beyond for someone. Share these stories during your chat with us!
✨Tip Number 3
Be ready to showcase your flexibility! This job is perfect for balancing with school or other commitments, so be prepared to discuss how you can manage your time effectively while still providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Conference & Events Team Member in Warrington
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for delivering exceptional guest service right from the start. Use your application to highlight any relevant experiences or skills that showcase your commitment to creating great guest experiences.
Tailor Your Application:Make sure to customise your application for the Conference & Events Team Member role. Mention specific aspects of the job description that resonate with you and how your skills align with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your customer service skills and ability to work under pressure.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the recruitment process.
How to prepare for a job interview at The Park Royal
✨Know Your Guest Experience
Make sure you understand what exceptional guest service looks like. Research common scenarios in hospitality and think about how you would handle them. This will show your passion for delivering a great experience during the interview.
✨Familiarise Yourself with the Venue
Take some time to learn about The Park Royal Hotel & Spa, its facilities, and the services it offers. Being able to discuss specific areas, like the leisure facilities or dining options, will demonstrate your genuine interest in the role.
✨Showcase Your Time Management Skills
Prepare examples of how you've effectively managed your time in previous roles or commitments. This is crucial in a fast-paced environment like hospitality, so be ready to share how you prioritise tasks under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your enthusiasm for the role and the company. You might ask about training opportunities or how the team ensures guest satisfaction. This not only shows your interest but also helps you gauge if the role is right for you.