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- Tasks: Ensure guest satisfaction in various Food & Beverage areas while maximising sales.
- Company: Join a vibrant hotel team dedicated to exceptional guest experiences.
- Benefits: Enjoy free health club membership, discounts, and support for professional qualifications.
- Other info: We celebrate diversity and are committed to equal opportunities for all.
- Why this job: Flexible hours perfect for students, with opportunities for growth and development.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 10 - 12 £ per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
Benefits:
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
Responsibilities:
- You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
- You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Requirements:
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all.
Food & Beverage Team Member employer: The Park Royal - Restaurant
Contact Detail:
The Park Royal - Restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you walk into that interview, show us you’re not just another candidate – demonstrate your passion for delivering exceptional guest experiences.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your strong customer service skills and time management abilities when it counts.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional. It shows us you’re serious about the role and ready to represent our brand standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Your Passion: Let us know about your love for creating great guest experiences! Share any relevant experiences or stories that highlight your customer service skills. We want to see your enthusiasm shine through!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your time management and organisational skills, and how you can handle pressure. This will show us you're a perfect fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our Food & Beverage team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Park Royal - Restaurant
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Food & Beverage areas of the hotel. Brush up on the menu items, pricing, and any current promotions. This will show your passion for guest service and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered exceptional customer service. Think about times when you went above and beyond to ensure a great experience for guests. This will demonstrate your commitment to guest satisfaction.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially in a busy environment. Share strategies you use to stay organised and prioritise tasks, as this is crucial in the fast-paced world of Food & Beverage.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it’s important to convey that you can handle pressure well. Practice answering questions calmly and clearly, and consider role-playing with a friend to simulate the interview environment.