At a Glance
- Tasks: Be the friendly face that welcomes guests and ensures their stay is unforgettable.
- Company: Join The QHotels Collection, a diverse and inclusive employer.
- Benefits: Enjoy free gym membership, discounts, training support, and more perks!
- Other info: Work in a vibrant hotel with excellent facilities and career growth opportunities.
- Why this job: Perfect for those who love customer service and want to make a difference.
- Qualifications: Passion for helping others and experience in customer-facing roles.
The predicted salary is between 20000 - 25000 £ per year.
Do you thrive on delivering outstanding customer service?
Are you a natural people person?
The important stuff
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
• AND……much, much more!
What will I do?
You will be the first impression a guest will have upon arriving at the hotel, you’ll greet guests, assign rooms, take payments and general administrative duties.
Ensure all guest enquires/complaints are dealt with in a friendly and professional manner, always ensuring guest satisfaction throughout their stay.
Is this the role for me?
- Passion for customer service
- Have worked in a customer facing role
- Conflict resolution experience
- Ability to work under pressureand multi-task
- Strong time management and organisational skills
Curious to find out more?
The Park Royal Hotel & Spa is located just outside Warrington.
Our hotel is a 4*, 146-bedroom property and has a restaurant, lounge bar and terrace, and we offer afternoon tea as well as private dining and meetings and event spaces.
The leisure facilities include a gym, cardio & weights room, pool, sauna, steam room, 3 tennis courts and a relaxing Elemis spa.
The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all.
We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.
We are thrilled to share that our hotel has been accredited with bronze from
Green Tourism !
The QHotels Collection proudly supports the UK Armed Forces and have signed the
Armed Forces Covenant achieving the Silver Award.
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Receptionist in Stretton employer: The Park Royal Hotel & Spa
The Park Royal Hotel & Spa is an exceptional employer, offering a vibrant work culture that prioritises guest satisfaction and employee development. With benefits like free health club membership, discounts across The QHotels Collection, and support for professional qualifications, employees are encouraged to grow in their careers while enjoying a supportive and inclusive environment. Located just outside Warrington, the hotel boasts excellent leisure facilities and a commitment to diversity, making it a rewarding place to work for those passionate about hospitality.
Contact Details:
The Park Royal Hotel & Spa Recruitment Team
