At a Glance
- Tasks: Ensure guest satisfaction in various Food & Beverage areas while meeting brand standards.
- Company: Join a dynamic hotel group focused on exceptional guest experiences.
- Benefits: Enjoy free health club membership, discounts, training support, and more!
- Other info: We celebrate diversity and are committed to equal opportunities for all.
- Why this job: Flexible hours to fit around your studies while gaining valuable experience.
- Qualifications: Passion for customer service and strong organisational skills required.
The predicted salary is between 10 - 12 £ per hour.
Do you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments?
Benefits
- Free health club membership (T&Cs apply)
- Discounts across The QHotels Collection
- Family & Friends discounts in hotels across The QHotels Collection
- Support with training & professional qualifications, including course fees!
- Various learning & development available
- Access to an Employee Assistance Program – Hospitality Action
- Refer a friend scheme
- FREE parking
- AND……much, much more!
Responsibilities
- You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
- You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.
Requirements
- Passion for delivering exceptional guest service
- Strong customer service skills
- Good time management and organisational skills
- Ability to work under pressure
We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all.
Food & Beverage Team Member employer: The Park Royal - Bar and Lounge
At The QHotels Collection, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued. With flexible working hours to accommodate your commitments, along with comprehensive benefits such as free health club membership, professional development support, and generous discounts, we ensure that our employees thrive both personally and professionally. Join us in creating memorable guest experiences while enjoying a supportive environment that champions growth and diversity.
Contact Details:
The Park Royal - Bar and Lounge Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Member
✨Tip Number 1
Get to know the company! Research The QHotels Collection and their values. When you walk in for an interview, show us that you understand our commitment to guest experience and how you can contribute to it.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest. We love hearing about real experiences, so be ready to share those stories during your chat with us.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show us you’re serious about the role by dressing smartly and professionally when you come to meet us.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It shows your enthusiasm for the position and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Food & Beverage Team Member
Some tips for your application 🫡
Show Your Passion:Let us know about your love for creating great guest experiences! Share any relevant experiences or stories that highlight your customer service skills. We want to see your enthusiasm shine through!
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your time management and organisational skills, as well as any experience in fast-paced environments. This helps us see how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Park Royal - Bar and Lounge
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Food & Beverage areas of the hotel. Brush up on the menu items, pricing, and any current promotions. This will show your passion for the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to ensure a great guest experience. This will demonstrate your commitment to guest satisfaction.
✨Time Management is Key
Be ready to discuss how you manage your time effectively, especially in a busy environment. You might want to share strategies you use to prioritise tasks or handle multiple responsibilities at once, as this is crucial in the hospitality industry.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team ensures high standards of guest service. This shows your interest in the role and helps you understand if it’s the right fit for you.
