Brighton Coordinator

We are seeking an organised and compassionate individual to continue building our presence in Brighton.

Location: Brighton – remote and office-basedHours: 6 – 8 hours a week (flexible)Pay: £5,079 per annum

Closing date for applications: Wednesday 30 September 2026

Applications will be reviewed on a rolling basis and suitable candidates may be invited to interview before the closing date. We reserve the right to close applications early if a suitable candidate is appointed. Early applications are therefore encouraged.

Please note: This role is subject to safer recruitment and requires two satisfactory references and an enhanced DBS check.

In this exciting and varied role, you’ll:

• Support, supervise and motivate a growing team of volunteer Caseworkers.
• Liaise with local organisations, synagogues and community leaders.
• Oversee client enquiries, allocations and case progression.
• Play an active role in casework, including advocacy, form-filling, budgeting and benefits support (full training provided).
• Ensure accurate record-keeping and reporting via our CRM system.
• Promote Paperweight’s services across the wider Brighton Jewish community.

We’re looking for someone who is:

• A confident communicator and natural relationship-builder.
• Organised, proactive and able to manage multiple priorities.
• Compassionate and calm when working with vulnerable individuals.
• Familiar with the Brighton Jewish community.

This is an evolving role, offering the opportunity to play a key part in expanding local services, supporting clients and developing our volunteer Caseworker team.

The coordinator will work closely with:

• The Director of Operations
• The Leeds Coordinator
• The Communications and National Services Coordinator
• Manage the day-to-day running of the Paperweight Brighton office and associated logistics
• Organise meetings, manage the office diary and ensure the office is maintained and ready for use.
• Maintain accurate records and ensure all CRM (Charitylog) data is kept up to date.
• Liaise with, progress and monitor client enquiries from Leeds-based organisations and individuals.
• Direct clients to the National Helpline for initial assessments and allocations.
• Support elderly or non-IT-literate clients in accessing remote appointments (e.g. Zoom/MS Teams).
• Undertake essential casework tasks, including form-filling, advocacy, budgeting and basic benefits work (full training provided).
• Act as a Caseworker.
• Support the ongoing recruitment, development and coordination of volunteer CaseWorkers in Brighton (as and when required).
• Allocate and coordinate CaseWorkers to clients.
• Support training, supervision, performance monitoring and evaluation
• Assist in setting team goals, KPIs and deadlines.
• Promote team motivation, wellbeing and cohesion
• Plan and organise team-building activities
• Identify training needs and help facilitate coaching and development
• Act as Paperweight’s representative and advocate in Brighton.
• Build and maintain strong relationships with synagogues, Jewish organisations and the wider community.
• Work with the Communications Coordinator to support press and media engagement where appropriate.
• Promoting the charity and delivering presentations to raise the profile of Paperweight within the Brighton Jewish community

We are looking for someone who:

• Is proactive, organised, efficient and a self-starter.
• Is calm, compassionate and experienced in working with vulnerable people.
• Understands the importance of confidentiality and GDPR compliance (training provided).
• Has good IT skills and experience using CRM systems (training provided).
• Understands Brighton Jewish social and welfare organisations (desirable).
• Has a background in welfare, social work or the charity sector (desirable, but not essential).
• 6 – 8 hours a week (flexible)
• Remote and office-based

Paperweight offers comprehensive training, skills development and ongoing support within a professional, caring team environment.