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- Tasks: Lead a vibrant team, ensuring top-notch service and smooth daily operations.
- Company: Join the dynamic JD Wetherspoon family at Coombe Lodge, Croydon.
- Benefits: Enjoy competitive pay, career growth, and a fun work environment.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Strong communication, customer service, and team management experience required.
- Other info: Perfect for those passionate about food, drink, and creating memorable experiences.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated and dynamic Pub Manager to lead our team at JD Wetherspoon Franchise site, Coombe Lodge, in Croydon. This is a full-time, on-site role where you’ll oversee daily operations, ensure outstanding customer service, manage budgets, and uphold quality in food and beverage offerings.
Key responsibilities include:
- Training and mentoring staff
- Maintaining operational efficiency
- Ensuring customer satisfaction to uphold the exceptional standards of The Papas Group
Qualifications:
- Proven communication skills, including the ability to build rapport with both customers and staff
- Strong proficiency in Customer Service with a focus on creating positive customer experiences
- Experience in Budgeting and managing financial performance to meet business targets
- Proficiency in Training and developing team members to enhance overall service quality
- Demonstrated expertise in Food & Beverage operations, ensuring exceptional quality and service
- Strong leadership and organizational skills to effectively manage a team and day-to-day activities
- Previous experience in hospitality or managerial roles is preferred
Pub Manager - JD Wetherspoon, Coombe Lodge, Croydon employer: The Papas Group
Contact Detail:
The Papas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Manager - JD Wetherspoon, Coombe Lodge, Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at JD Wetherspoon or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service and team leadership shine through. Share stories that highlight your experience in managing teams and creating memorable customer experiences.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a pub setting, like dealing with difficult customers or managing staff conflicts. This will show that you're ready to tackle the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Pub Manager - JD Wetherspoon, Coombe Lodge, Croydon
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see your enthusiasm for creating amazing customer experiences and how you can bring that energy to our team at JD Wetherspoon.
Highlight Relevant Experience: Make sure to showcase any previous roles in hospitality or management. We’re looking for proven skills in budgeting, training, and food & beverage operations, so don’t hold back on sharing your successes in these areas!
Tailor Your Application: Take a moment to customise your application for the Pub Manager role. Mention specific responsibilities from the job description and explain how your skills align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture!
How to prepare for a job interview at The Papas Group
✨Know Your Pub Inside Out
Before the interview, make sure you research JD Wetherspoon and the Coombe Lodge site. Familiarise yourself with their menu, values, and any recent news. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience in managing teams. Think of specific examples where you successfully trained or mentored staff, resolved conflicts, or improved team performance. This will demonstrate your capability to lead and inspire a team.
✨Customer Service is Key
Since customer satisfaction is crucial, come ready with examples of how you've created positive experiences for customers in the past. Highlight any strategies you've implemented to enhance service quality and how you handle difficult situations.
✨Budgeting Know-How
Brush up on your budgeting skills and be ready to discuss how you've managed financial performance in previous roles. Prepare to talk about how you’ve met business targets and any tools or methods you used to keep track of budgets.