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- Tasks: Lead an iconic restaurant, ensuring exceptional guest experiences and nurturing a motivated team.
- Company: The Palomar, a celebrated dining destination in London's vibrant West End.
- Benefits: Paid development courses, generous staff discounts, and enhanced parental leave.
- Why this job: Shape the future of a beloved restaurant while thriving in a dynamic hospitality environment.
- Qualifications: Proven experience in senior management within high-quality hospitality settings.
- Other info: Join a compassionate team that values heartfelt hospitality and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Nestled in the heart of London’s West End, you’ll find The Palomar. Known for its open kitchen, electric atmosphere and deeply personal approach to hospitality, The Palomar has long been celebrated as one of the capital’s most exciting places to dine. We are now seeking an exceptional General Manager to lead The Palomar. This is a rare opportunity to take the helm of an iconic restaurant and help shape its future, while honouring everything that has made it so loved.
Our intimate space is bursting with the vibrant colours, flavours, sounds and aromas of the rich cultures of Southern Spain and Italy, North Africa and the Levant. Whether in the midst of the action sat up at our kitchen counter, back in the elegant dining room or spilling out onto our street terrace, the atmosphere here remains at the forefront of our city’s dining scene.
As General Manager, you will be the centre of this experience: setting standards, nurturing talent and ensuring every service feels effortless, generous and memorable.
The role
This is a hands-on, high-impact leadership position, ideal for someone who thrives in a busy, quality-led environment and takes pride in building strong, motivated teams. You will be:
- An inspiring leader who leads from the front, creating a culture that is inclusive, respectful and ambitious, where people feel supported to do their best work.
- A natural host with a deep commitment to guest experience, confident on the floor and instinctive in building lasting relationships with regulars and new guests alike.
- Commercially astute, with a strong understanding of budgets, forecasting and profitability, and the ability to balance creativity with rigour.
- Highly organised and detail-driven, ensuring excellence across compliance, food safety, health & safety and licensing.
- Experienced and curious, with a proven track record at General Manager or senior management level in a high-quality, high-energy hospitality environment, and an eye on the evolving London dining scene.
What we offer
- Paid development courses, including WSET, Watershed and more
- Up to £2,000 employee referral bonus
- Generous staff discount of up to 50% across all Studio Paskin venues
- Cost-price wine and supplier discounts
- Enhanced parental leave package
- Wagestream, giving you greater control when you get paid
- Partnership with Kelly’s Cause and automatic enrolment in Hospitality Action’s Employee Assistance Programme, including counselling, GP and physio services, and legal advice
About us
Our success at The Palomar and its sister venues at Studio Paskin – The Barbary, The Blue Posts, Evelyn’s Table and The Mulwray – is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality. We create places where we want to go. Places that combine elegance, professionalism, quality and style that have won us critical praise and multiple awards. We are committed to building teams where people feel valued, supported and proud of what they do. If you are an ambitious, people-focused General Manager looking for a role that is as rewarding as it is challenging, we would love to hear from you.
General Manager in London employer: The Palomar
Contact Detail:
The Palomar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality scene. Attend industry events, join relevant groups on social media, and don’t be shy about reaching out to former colleagues or mentors. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share stories about your experiences and how you’ve made a difference in previous roles. Remember, they’re looking for someone who can lead and inspire a team!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to places you admire, like The Palomar, and express your interest in working with them. A well-timed email can make all the difference and show that you’re genuinely keen on being part of their team.
✨Tip Number 4
Keep learning and growing! Stay updated on the latest trends in the dining scene and consider taking courses that can boost your skills. This not only makes you a more attractive candidate but also shows your commitment to excellence in hospitality. Plus, we offer some great development courses through our website!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! We want to see how your experiences and values align with our vibrant atmosphere at The Palomar. Share stories that highlight your commitment to guest experience and team leadership.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can bring their unique flair to our team. Use a conversational tone and let us know what makes you tick in the world of hospitality!
Highlight Relevant Experience: Make sure to detail your previous roles, especially those in high-energy environments. We want to see how your background as a General Manager or in senior management has prepared you for this exciting opportunity at The Palomar.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates about your application process!
How to prepare for a job interview at The Palomar
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on The Palomar. Familiarise yourself with the menu, the atmosphere, and the unique dining experience they offer. This will not only show your genuine interest but also help you discuss how you can contribute to their vision.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've built strong teams in the past. Discuss your approach to creating an inclusive and ambitious culture, and how you inspire your team to deliver exceptional guest experiences.
✨Demonstrate Commercial Acumen
The role requires a solid understanding of budgets and profitability. Brush up on your financial knowledge and be ready to discuss how you’ve successfully managed budgets in previous roles. Highlight any creative strategies you’ve implemented to boost revenue while maintaining quality.
✨Engage with Passion for Hospitality
Let your passion for hospitality shine through during the interview. Share stories that reflect your commitment to guest experience and how you’ve gone above and beyond to create memorable moments for diners. This will resonate well with the values of The Palomar.
