At a Glance
- Tasks: Support the General Manager in leading a dynamic restaurant team and delivering exceptional guest experiences.
- Company: Join The Palomar, one of London's most exciting dining destinations with a vibrant atmosphere.
- Benefits: Enjoy generous staff discounts, cost-price wine, and access to wellness programmes.
- Other info: Great career progression opportunities within a supportive and inclusive team culture.
- Why this job: Be part of a passionate team that values hospitality and personal growth in a fast-paced environment.
- Qualifications: Experience in high-quality hospitality and a passion for developing people.
The predicted salary is between 30000 - 35000 £ per year.
Known for its open kitchen, electric atmosphere and deeply personal approach to hospitality, The Palomar has long been celebrated as one of the capital’s most exciting places to dine. We are now looking for an exceptional Assistant General Manager to join the leadership team at The Palomar. This is an exciting opportunity for a driven and ambitious hospitality leader looking to take the next step in their career within one of London’s most dynamic restaurant groups.
As Assistant General Manager, you will play a central role in the daily life of the restaurant: supporting the General Manager in leading the team, driving standards and helping deliver warm, memorable hospitality at every service. This is a hands-on leadership role, ideal for someone who thrives in a busy, quality-led environment and takes genuine pride in both guest experience and team development.
- A confident and inspiring leader who leads from the front, setting the tone for service, culture and professionalism.
- A natural host with a genuine passion for hospitality, comfortable building relationships with guests and creating a welcoming, energetic atmosphere.
- Highly organised and proactive, able to support the smooth day-to-day running of a fast-paced restaurant while maintaining exceptional attention to detail.
- Commercially aware, with a strong understanding of labour, stock, service standards and operational efficiency.
- Committed to developing people, supporting onboarding, training and performance management alongside the General Manager and People team.
- Experienced in high-quality, high-volume hospitality environments, with the ambition to continue growing into senior leadership roles.
You will work closely with the General Manager and Group leadership team to:
- Maintain and continually improve standards of service and guest experience.
- Ensure statutory compliance across all areas of the business, including health & safety, licensing and food safety.
- Support labour management, rota planning and cost control in line with business objectives.
- Help drive a positive, inclusive and accountable team.
Our success at The Palomar and its sister venues at Studio Paskin – The Barbary, The Blue Posts, Evelyn’s Table and The Mulwray – is underpinned by an open-minded, compassionate and enthusiastic belief in the power of heartfelt hospitality. We are committed to building teams where people feel valued, supported and proud of what they do. If you are an ambitious, people-focused hospitality leader looking for a role that is as rewarding as it is challenging, we would love to hear from you.
Assistant to the General Manager employer: The Palomar
The Palomar is an exceptional employer, renowned for its vibrant atmosphere and commitment to personal hospitality, making it one of London's most exciting dining destinations. With a strong focus on employee development, you will have the opportunity to grow within a dynamic restaurant group that values teamwork and individual contributions, all while enjoying generous benefits such as substantial staff discounts and access to wellness programmes. Join us in a hands-on leadership role where your passion for hospitality and dedication to guest experience will be celebrated and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant to the General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Palomar. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Palomar
Don't be shy about reaching out to The Palomar directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant to the General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Palomar and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Palomar
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
