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For Companies At a Glance
- Tasks: Create vibrant atmospheres and deliver exceptional guest experiences in a fast-paced environment.
- Company: Join Incipio, where individuality and inclusivity are celebrated in a dynamic hospitality setting.
- Benefits: Enjoy competitive pay, free therapy, referral bonuses, and 50% off food and drinks.
- Other info: Opportunities for career growth, exciting events, and incentive trips await you!
- Why this job: Be part of a fun team, grow your skills, and make lasting memories with guests.
- Qualifications: Energetic, friendly individuals with a passion for hospitality and teamwork.
The predicted salary is between 22000 - 26000 £ per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times.
BENEFITS + BEST BITS
- Tronc paid fairly and equally
- 60% of our management teams have been promoted internally.
- Mental Maintenance: Therapy for free
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all Incipio venues
WHAT YOU’LL BE GETTING UP TO
- Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week.
- You work at pace with energy, always looking for the next task that can be completed.
- You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team.
- You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift.
- You actively achieve sales targets set by your management team and support other team members to do the same.
- Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team.
- You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving.
- You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace.
- You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required.
- Having fun, laughing and giving good vibes.
WHAT WE’RE LOOKING FOR
- You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities.
- Vibrant + energetic individuals
- A discipline for exceptional standards
- Problem solvers; people who thrive from completing tasks and always find a way through a problem
- A natural with guests, someone who enjoys interaction and busy environments.
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests and form brilliant teams.
Incipio & Inclusivity
We’re all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That’s why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We’ve got you!
Team Member employer: The Palm House
Contact Detail:
The Palm House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the vibe of Incipio! Before your interview, check out their venues and social media. This will help you understand their atmosphere and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your hospitality skills! Think about how you can create a vibrant atmosphere for guests. Maybe role-play with a friend or family member to get comfortable with customer interactions and problem-solving on the spot.
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your personality shine through. Show them you’re not just another candidate; you’re someone who brings good vibes and a positive attitude to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Incipio family and ready to contribute to those great times!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! Share any experiences you've had that highlight your enthusiasm for creating vibrant atmospheres and delivering exceptional service.
Be Yourself: We want to see the real you! Don’t be afraid to show your personality in your application. Whether it’s your unique approach to problem-solving or how you bring good vibes to a team, let us know what makes you stand out.
Tailor Your Application: Make sure to tailor your application to match the job description. Highlight your relevant skills and experiences that align with what we’re looking for in a Team Member. This shows us you’ve done your homework and are genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it’s super easy!
How to prepare for a job interview at The Palm House
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific experiences where you created a vibrant atmosphere or went above and beyond for guests. This will show that you’re not just looking for a job, but that you truly care about delivering great experiences.
✨Demonstrate Team Spirit
Incipio values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Highlight any instances where you supported your colleagues or contributed to a positive team environment. This will help them see you as a natural fit for their vibrant culture.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle busy environments. Think of examples from your past where you successfully managed challenges or enhanced guest experiences. Practising these scenarios will help you respond confidently and effectively.
✨Emphasise Your Energy and Approachability
Since Incipio is all about creating lively atmospheres, convey your energetic personality during the interview. Use positive body language, smile, and engage with your interviewer. Show them that you’re someone who brings good vibes and can connect easily with guests and team members alike.