At a Glance
- Tasks: Bring vibrant atmospheres to life and deliver exceptional guest experiences.
- Company: Join Incipio, a dynamic hospitality brand focused on energy and growth.
- Benefits: Enjoy competitive pay, free therapy, referral bonuses, and 50% off food and drink.
- Other info: Opportunities for career growth, exciting events, and incentive trips await you!
- Why this job: Be part of a fun team, develop your skills, and create memorable moments for guests.
- Qualifications: Passion for hospitality, energy, and a friendly attitude are essential.
The predicted salary is between 20000 - 25000 € per year.
Incipio curates beautiful spaces with vibrant atmospheres for great times. Team Members at Incipio are key parts of our team, and our management teams will empower you to grow in your role, working with you on your hospitality skills and product knowledge, striving to be the best version of yourself. Our Team Members bring our beautiful venues to life, curating vibrant atmospheres for great times.
BENEFITS + BEST BITS
- Tronc paid fairly and equally
- 60% of our management teams have been promoted internally.
- Mental Maintenance: Therapy for free
- Referral Bonus: refer a friend and once they have passed their probation you receive a bonus
- Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows
- Company awards to celebrate team and regular events
- Incipio FC + Seasonal Socials
- Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
- Enhanced Maternity, Paternity and Adoption leave
- 50% discount for food and drink in all Incipio venues
WHAT YOU’LL BE GETTING UP TO
- Have a passion for all things hospitality, driving positive feedback and achieving a target set by your management team each week.
- You work at pace with energy, always looking for the next task that can be completed.
- You proactively work to enhance the atmosphere of your venue, including music, lighting and temperature and communicate this with your management team.
- You work closely with your front of house and kitchen teams to deliver an exceptional experience for our guests on every shift.
- You actively achieve sales targets set by your management team and support other team members to do the same.
- Everything you deliver is to the highest service standards, proactively driving sales and following the lead of your management team.
- You ensure our guests are shown the best possible experience and are looked after safely when in our venues and when leaving.
- You actively complete your compliancy e-learning within 2 weeks of starting to ensure you are safe in the workplace.
- You deliver our products to spec, complete spec tests and take and learn new drinks and food menu dishes when required.
- Having fun, laughing and giving good vibes.
WHAT WE’RE LOOKING FOR
- You positively represent yourself, your team and Incipio, day by day through your actions, tasks, and responsibilities.
- Vibrant + energetic individuals
- A discipline for exceptional standards
- Problem solvers; people who thrive from completing tasks and always find a way through a problem
- A natural with guests, someone who enjoys interaction and busy environments.
- Friendliness and approachability
- A genuine desire to deliver a great experience to our guests and form brilliant teams.
Incipio welcomes individuals regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you.
Team Member employer: The Palm House FOH
Incipio is an exceptional employer that fosters a vibrant and energetic work culture, empowering Team Members to grow their hospitality skills while curating beautiful spaces for memorable experiences. With a strong focus on internal promotions, mental health support, and exciting incentives like trips and events, Incipio offers a rewarding environment where employees can thrive and develop their careers. Enjoy generous benefits such as discounts, enhanced parental leave, and a supportive team atmosphere that celebrates individuality and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company culture! Before your interview, check out Incipio's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your hospitality skills! Think about how you can create a great atmosphere for guests. Maybe role-play with a friend or family member to get comfortable with customer interactions and problem-solving on the spot.
✨Tip Number 3
Be ready to showcase your energy! During the interview, let your personality shine through. Show them that you’re not just another candidate, but someone who can bring life and vibrancy to their venues.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It’s a great way to remind them of your enthusiasm for the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your energy and enthusiasm for creating vibrant atmospheres. We want to see how you can bring our venues to life!
Be Yourself:We’re looking for genuine individuals who can represent Incipio positively. Don’t be afraid to show your personality in your application. Authenticity is key, so let us know what makes you uniquely you!
Highlight Teamwork Skills:Since teamwork is crucial in our venues, make sure to mention any past experiences where you’ve worked closely with others. We love seeing how you support your teammates and contribute to a fantastic guest experience!
Apply Through Our Website:Ready to join the fun? Make sure to apply through our website! It’s the best way for us to receive your application and get to know you better. We can’t wait to see what you bring to the table!
How to prepare for a job interview at The Palm House FOH
✨Show Your Passion for Hospitality
Make sure to express your love for the hospitality industry during the interview. Share specific experiences where you created a vibrant atmosphere or went above and beyond for guests. This will demonstrate that you’re not just looking for a job, but that you genuinely care about providing exceptional service.
✨Know the Company Culture
Familiarise yourself with Incipio's values and mission. Understand what they mean by 'vibrant atmospheres' and how you can contribute to that. Mentioning their internal promotion rates and career support shows you’re interested in growing with them, which is a big plus!
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like dealing with a difficult guest or enhancing the venue's atmosphere. Think of examples from your past experiences that highlight your problem-solving skills and ability to work under pressure. This will help you stand out as a proactive team player.
✨Bring Your Energy
Incipio is all about vibrancy and energy, so make sure to bring that into your interview. Be enthusiastic, smile, and engage with your interviewers. Show them that you can embody the lively spirit they’re looking for in a Team Member. Remember, they want someone who can keep the good vibes flowing!
