Operations Team Leader in Swadlincote

• Compensation: GBP 36,001.71 - GBP 47,988.87 - monthly

Company Description

Join The Pallet Network (Part of the Culina Group) - For 25 years, TPN has been a leader in the pallet network industry, combining top-tier expertise with unmatched service resilience to deliver seamless, tailored solutions. Proudly part of the Culina Group, the UK’s largest privately-owned third-party logistics specialist, we are committed to excellence.

Our state-of-the-art, 605,081 sq. ft. single hub is the backbone of TPN operations, ensuring faster turnarounds, extended delivery windows, and reliable distribution for both domestic and international consignments. With over 140 depots across the UK and Ireland, we deliver bespoke solutions for consignments of all sizes, backed by unmatched professionalism and dedication to our shared goals.

Job Description

Shift and salary:

• AM – 9hrs shifts flexibility between 0600 – 1800, salary for days - £36001.71 per annum.
• Night Shift – 9hrs shifts flexibility between 1800 – 0600, salary for nights - £ 47988.87 per annum.

Deliver consistent performance, ensuring that all aspects of the operation are managed proactively, in-line with the Control Tower and on time. Ensuring that KPI’s are consistently achieved. High level of colleague engagement and management.

• Manage team attendance, performance, productivity and accuracy levels, motivating team members to achieve high levels through the Section Supervisors
• Co-ordinate the warehouse operation to ensure effective operational performance in accordance with the Control Tower
• Drive continuous improvement within the warehouse, implementing plans to consistently improve performance
• Responsibility for shift manning and labour management to achieve workloads in a time sensitive operation in line with agreed operational budget
• Overall management and responsibility for achieving operational KPI’s, including scanning, trunk off bay times and error KPI’s
• Maintain a good working knowledge of warehouse operation areas including tip time/areas, yard organisation, damage areas
• Communicate confidently and effectively with employees, Partners and other areas of the business to maintain and develop positive relationships
• Responsible for the promotion of Health and Safety within the warehouse promoting MHE and accountability
• Managing the performance of employees to ensure maximum productivity and taking appropriate steps to manage under performance
• Responsible for proactively managing and addressing any disciplinary matters that may arise enduring that the correct procedure is followed at all times
• Responsible for the control and management of all sickness and absence, supporting and management employees effectively to ensure low levels of absence
• By example and training, assist the FLTD’s in achieving and maintaining a safe, disciplined and effective hub operation
• Provide clear leadership whilst promoting a positive team atmosphere
• Assist the training team to successfully onboard new starters and feed back to relevant department managers on progress
• Inform the Operations Managers of any problems that cannot be resolved within the team and discuss solutions
• Continually monitor to ensure all freight, equipment and facilities are treated with care and respect, reporting any discrepancies to the relevant department manager
• Ensure MHE defects are correctly reported, repaired and communicated to the relevant department and teams
• Ensure all employees have received specific training instruction to safely complete their daily tasks.
• Inform an Operations Manager of any deviance from correct operating practices and take action to remedy
• Review practices and procedures to ensure they are efficient and fit for purpose, reporting back to the Operations Manager with suggested alternative solutions.

Qualifications

• Proven leader with experience of managing a large team (minimum 40 employees) in a busy fast paced warehouse
• Proven experience of all aspects of people management including probationary, attendance, performance and disciplinary matters
• PC literate including a good working knowledge of MS packages
• Knowledge and experience of safe working practice inclusive of all H+S elements
• Displays confidence and a pro-active approach and ability to motivate employees
• Ability to work as part of a team and demonstrate a professional attitude
• Organised and focussed approach to all administrative duties
• Ability to work effectively and accurately under pressure
• Excellent communication and leadership skills
• Ability to problem solve

Additional Information

• Access to abespoke, state-of-the-art facilitydesigned for comfort, safety, and operational excellence.
• Clearcareer progression pathwayswithin a growing national network.
• Ongoing access todiverse training and developmentprogrammes.
• Pension scheme and other benefits.
• High street shops discounts – (expanding the Hapi App benefits in more details)
• Uniform provided - (including cold weather suit in winter),
• EV salary sacrifice scheme,
• Free GP & wellness appointments through our R&R platform
• Employee of the month scheme,
• Subsidised canteen with free beverages,
• Free on-site parking and staff amenities.
• Supportive, team-focused working environment.

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