At a Glance
- Tasks: Clean and prepare guest rooms to the highest standards for an unforgettable stay.
- Company: Join The Palace Hotel, a fresh addition to IHG Hotels & Resorts.
- Benefits: Competitive salary, free meals, paid holidays, and worldwide hotel discounts.
- Other info: Part-time role with opportunities for growth in a dynamic environment.
- Why this job: Be part of a welcoming team that values individuality and genuine hospitality.
- Qualifications: Attention to detail and a positive attitude; previous experience is a plus but not essential.
The predicted salary is between 12 - 14 £ per hour.
Housekeeping Assistant - Southend-on-Sea The Palace Hotel, Southend-on-Sea is on the lookout for a passionate Housekeeping Team Member to join the team!
Join the excitement and become part of the team at The Palace Hotel, Southend-on-Sea by IHG - an exciting new addition to IHG Hotels & Resorts.
As the hotel prepares for its future transition to Garner, we're bringing a fresh, purposefully different hospitality experience to Southend-on-Sea.
Featuring 137 guestrooms, Garner is designed for guests who are in love with life, not luxury - delivering quality stays at an affordable price in a welcoming environment full of character.
The hotel's future evolution will introduce the welcoming, flexible approach that defines the Garner experience, creating comfortable stays that make every journey possible.
We are looking for someone who can work Part-Time across 24 hours per week.
Please note this role is 3-months fixed term to support over the busy summer operating period.
To be successful in this role, you will be responsible for a range of duties while demonstrating the following skills and experience Cleaning and preparing guest bedrooms and bathrooms to the highest standards, ensuring rooms are presented impeccably for arriving guests.
Replenishing guest amenities and reporting any maintenance issues or lost property in line with hotel procedures.
Working closely with the wider Housekeeping team to ensure service areas are clean, organised and fully stocked.
Maintaining exceptional attention to detail while working efficiently to meet productivity and quality standards.
A strong work ethic with the ability to work independently and as part of a team.
Excellent attention to detail and a commitment to delivering outstanding guest experiences.
A positive, reliable and professional attitude; previous housekeeping or hospitality experience would be advantageous but is not essential.
Joining our team means becoming part of a welcoming brand that values genuine hospitality, individuality and creating positive experiences for every guest, every stay.
In return, we offer a wide range of benefits and opportunities designed to support your wellbeing, development and career grow such as Financial security - A competitive salary, guaranteed hours, a free meal on shift, paid holidays!
Growth and development - extensive training, opportunities for career progression across the world.
IHG has been recognised as a 'Best Employer 2025' in the UK by Mercer.
Colleague perks - worldwide discounted room rates and discounted F&B whilst on employee rate (IHG has over 6,000 hotels and growing), plus generous friends and family rate.
Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
Wellbeing -employee assistance programme available 24/7 and much more If you are looking to join a hotel company where you can be yourself, make a real difference to guests and be part of an exciting new chapter for The Palace Hotel, Southend-on-Sea by IHG, click apply today!
You must meet the legal requirements to work in the UK.
As a Disability Confident Committed Employer, we are committed to providing an inclusive and accessible recruitment process.
Please let us know if you require any adjustments or support at any stage, and your recruiter will assist you accordingly.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer.
We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job?
We'll never know unless you hit the 'Apply' button.
Start your journey with us today.
Locations
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Assistant - Southend-on-sea
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at The Palace Hotel and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeping Assistant - Southend-on-sea
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at The Palace Hotel that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at The Palace Hotel.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at The Palace Hotel get a sense of who you are beyond your experience!
How to prepare for a job interview at The Palace Hotel
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at The Palace Hotel and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
