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- Tasks: Lead daily operations and inspire a passionate team at The Padel Hub.
- Company: Join one of the UK’s fastest-growing sports hubs focused on community and customer experience.
- Benefits: Enjoy discounted memberships, exclusive merchandise, and clear progression opportunities.
- Why this job: Shape an exciting environment while making a real impact in the local padel scene.
- Qualifications: Experience in managing teams, strong communication skills, and a passion for sports are essential.
- Other info: Flexibility to work evenings and weekends is required.
The predicted salary is between 30000 - 42000 £ per year.
Overview
The Padel Hub is growing, and we want you to grow with us. We’re opening our newest location in Tunbridge Wells and are looking for a driven, people-focused Hub Manager to lead the way. If you thrive in a fast-paced, customer-centric environment and want to be part of one of the UK’s fastest-growing sports, this could be your next big move.
About the Role
As our Hub Manager, you’ll take full ownership of day-to-day operations, lead a small but passionate team, and create a standout experience for everyone who walks through our doors. From delivering excellent customer service to driving membership growth and shaping a vibrant community, you’ll be at the centre of everything The Padel Hub Fleet stands for.
Key Responsibilities
- Recruit, manage, and inspire a team of front-of-house staff and coaches
- Oversee all hub operations, ensuring smooth, efficient, and safe running of the venue
- Manage schedules, rotas, and timekeeping for the team
- Actively engage with members and guests, building strong relationships and delivering great service with a personal touch
- Drive revenue through upselling memberships, coaching sessions, and events
- Plan and oversee events, tournaments, and community initiatives to grow the local padel scene
- Be the face of The Padel Hub Fleet, leading by example and embodying our brand values every day
- Monitor performance metrics (customer satisfaction, membership growth, financial targets) and report to senior management
What We’re Looking For
- Proven experience managing a small team, ideally in hospitality, leisure, or sports
- Strong organisational and leadership skills, with the ability to juggle multiple priorities
- A confident communicator who thrives on building connections and leading from the front
- Commercial awareness and a proactive approach to growing memberships and revenue
- Passion for sport (padel experience is a bonus, not a must!)
- Experience working at a sports club or membership-based venue is desirable but not essential
- Flexibility to work evenings and weekends as required
Why Join Us?
This is more than a job — it’s your chance to shape something exciting and fast-growing. You’ll have the freedom to make an impact while being supported by a dynamic and passionate team.
Perks and Benefits
- Discounted personal membership
- Discounted family memberships
- Exclusive discounts on club shop products and official merchandise
- Opportunities to be part of special events and community initiatives
- Clear progression opportunities as The Padel Hub continues to expand
If you’re ready to lead from the front and help bring the energy of padel to Fleet, we’d love to hear from you.
Apply now — let’s build something special together.
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Hub Manager - Tunbridge Wells employer: The Padel Hub
Contact Detail:
The Padel Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hub Manager - Tunbridge Wells
✨Tip Number 1
Familiarise yourself with the local padel scene in Tunbridge Wells. Attend local matches or events to understand the community and its needs, which will help you connect with potential members and guests.
✨Tip Number 2
Network with other sports club managers or community leaders in the area. Building relationships with them can provide insights into effective management practices and help you establish a strong presence in the local sports community.
✨Tip Number 3
Showcase your leadership skills by volunteering for community events or initiatives related to sports. This demonstrates your commitment to the local community and your ability to manage and inspire a team.
✨Tip Number 4
Prepare to discuss your strategies for driving membership growth during the interview. Think about innovative ideas you could implement at The Padel Hub to attract new members and enhance their experience.
We think you need these skills to ace Hub Manager - Tunbridge Wells
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in hospitality, leisure, or sports. Emphasise any leadership roles and customer service achievements that align with the Hub Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sport and your ability to create a vibrant community. Mention specific examples of how you've successfully managed teams and driven revenue in previous roles.
Highlight Key Skills: In your application, focus on your organisational skills, communication abilities, and commercial awareness. These are crucial for the role, so provide concrete examples of how you've demonstrated these skills in past positions.
Show Enthusiasm for Padel: Even if you don't have direct padel experience, express your enthusiasm for the sport and your willingness to learn. This can set you apart from other candidates and show your commitment to the role.
How to prepare for a job interview at The Padel Hub
✨Show Your Passion for Padel
Even if you don't have direct experience with padel, demonstrating a genuine enthusiasm for sports and community engagement can set you apart. Share any relevant experiences or interests that highlight your passion for sports.
✨Highlight Leadership Experience
Be prepared to discuss your previous management roles, especially in hospitality or leisure. Use specific examples to illustrate how you've successfully led a team, managed operations, and delivered excellent customer service.
✨Demonstrate Organisational Skills
As a Hub Manager, you'll need to juggle multiple responsibilities. Prepare to talk about how you prioritise tasks, manage schedules, and ensure smooth operations. Consider sharing a time when you successfully handled a busy period.
✨Engage with the Interviewers
Remember, interviews are a two-way street. Ask insightful questions about the company culture, team dynamics, and future plans for The Padel Hub. This shows your interest in the role and helps you assess if it's the right fit for you.