- Delivering a first-class customer experience for all members, players, and guests
- Greeting visitors with warmth, professionalism, and a genuine smile
- Managing bookings, handling enquiries, and keeping front-of-house operations running smoothly
- Supporting daily operations and working closely with the rest of the team
- Helping grow the local padel community by making every interaction memorable
Proven experience in a customer service role - hospitality, retail, leisure or similar - A friendly, confident communicator who knows how to connect with people
- Calm under pressure and able to juggle tasks without missing the details
- A team player who brings energy, reliability, and a can-do attitude
- An interest in padel, sport, or fitness (padel experience is a bonus, not a must!)
- Flexible availability - including evenings and weekends, If you've got strong customer service skills and want to be at the heart of something fresh, active, and full of potential
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