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- Tasks: Deliver a top-notch customer experience and manage bookings with a smile.
- Company: The Padel Hub, the ultimate destination for indoor padel enthusiasts.
- Benefits: Flexible hours, vibrant work environment, and a chance to grow the local padel community.
- Why this job: Join a passionate team and make every visitor's experience unforgettable.
- Qualifications: Experience in customer service and a friendly, can-do attitude.
- Other info: Perfect for sport lovers looking to connect with the community.
The predicted salary is between 1200 - 1800 £ per month.
Delivering a first-class customer experience for all members, players, and guests.
Greeting visitors with warmth, professionalism, and a genuine smile.
Managing bookings, handling enquiries, and keeping front-of-house operations running smoothly.
Supporting daily operations and working closely with the rest of the team.
Helping grow the local padel community by making every interaction memorable.
Qualifications / What we’re looking for:
- Proven experience in a customer service role - hospitality, retail, leisure or similar
- A friendly, confident communicator who knows how to connect with people
- Calm under pressure and able to juggle tasks without missing the details
- A team player who brings energy, reliability, and a can-do attitude
- An interest in padel, sport, or fitness (padel experience is a bonus, not a must!)
- Flexible availability - including evenings and weekends
Responsibilities:
- Greeting visitors with warmth, professionalism, and a genuine smile
- Managing bookings, handling enquiries, and keeping front-of-house operations running smoothly
- Supporting daily operations and working closely with the rest of the team
- Delivering a first-class customer experience for all members, players, and guests
- Helping grow the local padel community by making every interaction memorable
About The Padel Hub:
The Padel Hub is the ultimate destination for indoor padel enthusiasts. We’re redefining the way people experience sport, combining premium indoor courts, luxury club facilities, and vibrant social spaces to grow the UK’s most exciting sport, both on and off the court.
Front Of House Team Member in Crawley employer: The Padel Hub
Contact Detail:
The Padel Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Team Member in Crawley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Padel Hub. Understand their values and what makes them tick. This way, you can show off your enthusiasm for the role and how you fit into their vision.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering a first-class customer experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show your passion for padel! Even if you’re not a pro, let us know why you’re excited about the sport and how you can contribute to growing the local community. Your genuine interest can really set you apart from other candidates.
✨Tip Number 4
Be flexible and upbeat! We love team players who can juggle tasks and keep a positive attitude, especially during busy times. Make sure to highlight your ability to stay calm under pressure and how you bring energy to the team!
We think you need these skills to ace Front Of House Team Member in Crawley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for customer service and your interest in padel. A friendly tone can make a big difference!
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service roles. Whether it’s from hospitality, retail, or leisure, we want to know how your background makes you a great fit for our team. Be specific about your achievements!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. Remember, we’re looking for someone who can juggle tasks without missing details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our awesome team at The Padel Hub!
How to prepare for a job interview at The Padel Hub
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about your past experiences in hospitality or retail and be ready to share specific examples of how you’ve delivered excellent service. This will show that you understand the importance of a first-class customer experience.
✨Show Your Personality
As a Front Of House Team Member, a friendly and confident demeanour is key. Practice greeting people with warmth and professionalism. During the interview, let your genuine smile shine through and engage with the interviewer as if they were a guest at The Padel Hub.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, be prepared to discuss how you collaborate with others. Share examples of how you’ve supported your colleagues in previous roles and how you contribute to a positive team environment. This will highlight your reliability and energy.
✨Express Your Passion for Padel
Even if you don’t have direct padel experience, showing an interest in the sport can set you apart. Do a bit of research about padel and be ready to talk about why you’re excited about being part of the local padel community. This enthusiasm can make a memorable impression!
