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- Tasks: Deliver exceptional customer service and manage bookings at our vibrant padel club.
- Company: Leading indoor sports venue in Crawley with a focus on community.
- Benefits: Flexible hours, friendly team environment, and the chance to grow your skills.
- Why this job: Join us to create memorable experiences and help build the local padel community.
- Qualifications: Experience in customer service and excellent communication skills.
- Other info: Ideal for those who enjoy sports and want to work in a fun atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
A leading indoor sports venue in Crawley is seeking a dedicated customer service representative to deliver a first-class experience for members and guests. This role involves managing bookings, greeting visitors warmly, and supporting the team in daily operations.
Ideal candidates will have experience in customer service, be friendly communicators, and possess a flexible availability, including evenings and weekends.
Join us to help grow the local padel community and make every interaction memorable.
Front of House Associate — Padel Club Experience in Crawley employer: The Padel Hub
Contact Detail:
The Padel Hub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Associate — Padel Club Experience in Crawley
✨Tip Number 1
Get to know the venue! Before your interview, visit the padel club and soak in the atmosphere. This will help you understand the vibe and show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Front of House Associate and how you'd handle them. Being prepared will help you shine during the interview.
✨Tip Number 3
Show off your flexibility! Since the role requires evening and weekend availability, be ready to discuss your schedule and how you can adapt to meet the club's needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join our team at the padel club.
We think you need these skills to ace Front of House Associate — Padel Club Experience in Crawley
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've made a difference for customers in the past, so share specific examples that showcase your friendly communication style.
Be Personable and Warm: Since this role is all about creating a welcoming atmosphere, let your personality shine through in your application. Use a friendly tone and express your enthusiasm for helping others, as we value those who can make every interaction memorable.
Flexibility is Key: Mention your availability clearly, especially if you can work evenings and weekends. We appreciate candidates who are flexible, so don’t hesitate to show us how you can fit into our schedule!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at The Padel Hub
✨Know the Venue Inside Out
Before your interview, make sure you research the padel club thoroughly. Familiarise yourself with its facilities, services, and any upcoming events. This will not only show your enthusiasm for the role but also help you answer questions about how you can contribute to enhancing the member experience.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond for a customer. This will demonstrate your ability to create memorable interactions, which is key for this role.
✨Be Ready for Role-Playing Scenarios
Expect to engage in role-playing during the interview. You might be asked how you would handle a difficult customer or manage a booking issue. Practising these scenarios beforehand can help you respond confidently and effectively, showcasing your problem-solving skills.
✨Emphasise Your Flexibility
Since the role requires flexible availability, be prepared to discuss your schedule openly. Highlight your willingness to work evenings and weekends, and share any previous experiences where you adapted to changing demands. This will reassure them that you're committed to supporting the team and the community.
