Technical Support Officer

Job Title: Technical Support Officer Location: Lancashire (Office-based, with occasional flexibility) Contract Type: Temporary (Initial 3–6 months, likely to extend) Pay Rate: £17+ per hour (umbrella/LTD, DOE) Start Date: ASAP About the Role: We’re working with a local authority in Lancashire to recruit an experienced Technical Support Officer to support their Building Maintenance and Capital Projects team. This is a great opportunity to join a proactive, forward-thinking team and provide vital administrative and technical support to ensure safe, compliant and well-maintained council properties. Key Responsibilities: * Administer the Council’s Facilities and Asset Management system (currently moving to Civica Tech Forge Cloud) * Log and allocate reactive and planned maintenance work orders * Manage and monitor service contracts, ensuring compliance with KPIs and cost-effectiveness * Maintain statutory compliance records (e.g. Legionella testing, CDM documentation) * Support budgeting processes, raising and tracking purchase orders * Monitor contractor performance and generate reports * Provide general administrative support to the Assets & Estates team (minute taking, correspondence, file management) * Liaise with internal teams, contractors and public stakeholders to support efficient service delivery Key Ski…