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For Companies At a Glance
- Tasks: Coordinate repairs and maintenance services while providing top-notch support to residents.
- Company: A growing housing provider in Hertfordshire with a collaborative team spirit.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Be the go-to person for residents and make a real difference in their living experience.
- Qualifications: Strong customer service skills and experience in repairs administration are essential.
- Other info: Join a dynamic team focused on improving housing services for the community.
The predicted salary is between 30000 - 42000 £ per year.
A growing housing provider in Hertfordshire is seeking a Resident Services Officer to join their collaborative team. In this role, you will act as the first point of contact for residents and ensure that repairs and maintenance services run smoothly.
Responsibilities include:
- Scheduling repairs
- Coordinating work with teams and contractors
- Resolving resident issues
The ideal candidate will have strong customer service skills and experience in repairs administration, with a good understanding of housing management services.
Resident Services & Repairs Coordinator in Stevenage employer: The Oyster Partnership
Contact Detail:
The Oyster Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Services & Repairs Coordinator in Stevenage
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in resident services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share specific examples of how you've handled repairs administration or resolved resident issues in the past. We want to see that customer service magic!
✨Tip Number 3
Research the company! Before any interviews, dive into the housing provider's mission and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Services & Repairs Coordinator in Stevenage
Some tips for your application 🫡
Show Off Your Customer Service Skills: We want to see how you shine in customer service! Make sure to highlight any relevant experience you've had in dealing with residents or clients, especially in a repairs or maintenance context. This is your chance to show us how you can make a difference!
Be Clear and Concise: When you're writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences. Remember, we’re looking for someone who can communicate effectively with residents!
Tailor Your Application: Don’t just send a generic application our way! Take a moment to tailor your CV and cover letter to the Resident Services & Repairs Coordinator role. Mention specific responsibilities from the job description that resonate with your experience – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at The Oyster Partnership
✨Know Your Stuff
Before the interview, make sure you understand the basics of housing management services and repairs administration. Brush up on common issues residents face and how to resolve them. This will show that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Since this role is all about being the first point of contact for residents, prepare examples of how you've successfully handled customer service situations in the past. Think about times when you resolved issues or went above and beyond to help someone out.
✨Be Ready to Discuss Coordination
You'll need to coordinate with teams and contractors, so be prepared to talk about your experience in scheduling and managing multiple tasks. Have specific examples ready that demonstrate your organisational skills and ability to work collaboratively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of repairs most commonly dealt with, or how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
