At a Glance
- Tasks: Be the go-to person for residents reporting repairs and ensure top-notch service.
- Company: Join a leading housing association dedicated to community support.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for growth.
- Why this job: Make a real difference in residents' lives while honing your organisational skills.
- Qualifications: Experience in repairs or housing and strong communication skills are essential.
- Other info: Dynamic role with plenty of opportunities to develop your career.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing association in the UK seeks a Repairs Coordinator to serve as the first point of contact for residents reporting repairs. The successful candidate will log requests, schedule appointments, and ensure outstanding customer service.
They will need experience in a repairs or housing environment, excellent organizational skills, and the ability to manage competing priorities. This is a dynamic role requiring effective communication and problem-solving skills, supporting efforts to maintain resident satisfaction and operational efficiency.
Resident Repairs Coordinator employer: The Oyster Partnership
Contact Detail:
The Oyster Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Repairs Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in repairs or customer service. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to repairs coordination. Think about scenarios where you’ve solved problems or managed competing priorities, and be ready to share those stories!
✨Tip Number 3
Show off your organisational skills! During interviews, highlight how you keep track of multiple tasks and ensure nothing slips through the cracks. Use examples from past experiences to illustrate your point.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Resident Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a repairs or housing environment. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Repairs Coordinator role. Share specific examples of your organisational skills and how you've handled competing priorities in the past.
Show Off Your Communication Skills: Since this role involves a lot of interaction with residents, make sure your written application reflects your communication style. Keep it clear, concise, and friendly – we love a good chat!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at The Oyster Partnership
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Repairs Coordinator. Familiarise yourself with the key tasks like logging requests and scheduling appointments. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding customer service, prepare examples from your past experiences where you've successfully handled resident queries or complaints. Highlight your communication skills and how you resolved issues effectively to keep residents satisfied.
✨Organisational Skills are Key
Be ready to discuss how you manage competing priorities. Think of specific instances where you had to juggle multiple tasks and how you organised your workload. This will illustrate your ability to thrive in a dynamic environment, which is crucial for this position.
✨Problem-Solving Scenarios
Prepare for situational questions that test your problem-solving abilities. Consider common repair scenarios and how you would approach them. This will not only show your critical thinking skills but also your readiness to tackle challenges head-on in the role.