At a Glance
- Tasks: Be the go-to person for customer support and manage property service tasks.
- Company: Join a supportive Housing Association in Croydon.
- Benefits: Competitive pay, hybrid working, and a chance to grow your skills.
- Other info: Flexible working arrangements after settling in and great team environment.
- Why this job: Make a difference in people's lives while developing your career.
- Qualifications: Strong admin skills and a passion for customer service.
The predicted salary is between 19 - 24 £ per hour.
Responsive Repairs Officer required for a Housing Association based in Croydon.
Key Skills required:
- Acting as the first point of contact for customers
- Responsible for providing strong administrative support and customer service within the Property Services team
- Raising and scheduling work orders
- Monitoring contractor performance
- Managing CRM cases
- Assisting with invoice processing and data management
Details:
- 3 month initial contract
- £24ph umbrella
- Hybrid working role
- Minimum 4 days per week in the office. This can be negotiated after you have settled into the role
- 35 hours per week
- Interviews will take place week commencing 15/12/2025 with a view to start 05/01/2026
Please contact Colby Robinson for further information, or apply now, to be considered for a face to face interview.
Repairs Officer employer: The Oyster Partnership
The Oyster Partnership is an excellent employer, offering a dynamic and supportive work environment that prioritises flexibility and work-life balance. With opportunities for professional growth and a focus on meaningful legal work within the local government sector, employees can thrive in a culture that values collaboration and innovation while enjoying the vibrant atmosphere of London.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Officer
✨Tip Number 1
Make sure you research the Housing Association before your interview. Knowing their values and recent projects can help us stand out as candidates who are genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and administrative support. We want to show that we can handle the responsibilities of a Repairs Officer with confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows our enthusiasm for the role and helps us understand if the company is the right fit for us.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us on their radar and show our appreciation for the opportunity.
We think you need these skills to ace Repairs Officer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and administrative support. We want to see how your skills align with the role of Repairs Officer, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Property Services team. We love seeing enthusiasm and a genuine interest in the role, so let your personality come through.
Showcase Your Organisational Skills:As a Repairs Officer, you'll need to juggle multiple tasks. In your application, highlight any experience you have with managing work orders or monitoring performance. We want to know how you keep everything running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at The Oyster Partnership
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Repairs Officer. Familiarise yourself with customer service principles and how they apply to property services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Administrative Skills
Since strong administrative support is crucial for this position, prepare examples from your past experiences where you've successfully managed tasks like raising work orders or monitoring performance. Be ready to discuss how you handle data management and invoice processing too!
✨Demonstrate Customer Service Excellence
As the first point of contact for customers, it's vital to highlight your customer service skills. Think of specific situations where you've gone above and beyond for a customer. This will illustrate your ability to provide excellent support within the Property Services team.
✨Prepare Questions for Your Interviewer
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, contractor performance expectations, and the hybrid working model. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
