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- Tasks: Lead a team to deliver high-quality repairs and maintenance services.
- Company: Dynamic organisation focused on social housing and community impact.
- Benefits: Competitive day rate, flexible contract length, and potential for extension.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in building, surveying, or construction; strong team management skills.
- Other info: Creative application methods encouraged; join a supportive and collaborative environment.
The predicted salary is between 3000 - 3500 £ per month.
Day Rate: £375 – £425 per day
Location: London
Contract Length: 3–6 months (with a possible extension)
Start Date: As soon as possible
IR35: Inside IR35
Overview:
- You will lead the repairs and maintenance service, ensuring residents receive a consistently high-quality, responsive, value-for-money service.
- The role oversees day-to-day delivery, contract management, performance reporting, and continuous improvement while supporting a small, collaborative team that includes a surveying and admin function.
Key Responsibilities:
- Ensure delivery of a high-quality, customer-focused responsive repairs service across the housing portfolio.
- Maintain accurate repairs and maintenance records, ensuring systems are up to date and compliant.
- Lead on monitoring service performance, resident outcomes, KPI compliance and satisfaction.
- Provide professional guidance, coaching and support to the team.
- Promote a culture of teamwork, continuous learning and customer care.
- Oversee repairs and maintenance contractors, ensuring value for money, quality workmanship and contractual compliance.
- Undertake performance monitoring, reporting, escalation, and relationship management with key suppliers.
- Ensure repairs are completed safely, on time, and to the required standard.
Applicant Essentials:
- HNC or equivalent experience in a building, surveying, or construction-related discipline.
- Significant experience in responsive repairs and social housing maintenance.
- Experience managing or supporting a multi-disciplinary repairs team.
- Track record of managing contractors and monitoring contract performance.
Skills & Competencies:
- Strong interpersonal and coaching skills.
- Excellent communication skills with residents, colleagues and contractors.
- Ability to manage competing priorities and work effectively in a fast-paced environment.
- Strong organisational skills with attention to detail.
- Solution-focused, resilient, and professionally curious.
Knowledge:
- Understanding of responsive repairs processes, supply chain management and compliance.
- Awareness of the regulatory environment in social housing and the importance of resident-centred service improvement.
- Ability to use IT systems for reporting, monitoring and record-keeping.
If this is of interest to you, or you know someone who might be a good fit for this position – click apply and enter your details with your updated CV.
We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Repairs Manager employer: The Oyster Partnership
Contact Detail:
The Oyster Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property and repairs sector. Let them know you're on the lookout for a Repairs Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Get your game face on for interviews! Research common questions for Repairs Manager roles and practice your responses. Show off your experience in managing teams and contractors, and don’t forget to highlight your customer-focused approach.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. A little initiative can go a long way!
✨Tip Number 4
Stay organised! Keep track of the roles you apply for and follow up if you haven’t heard back. A polite nudge can remind them of your enthusiasm and keep you top of mind for the position.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Repairs Manager role. Highlight your relevant experience in responsive repairs and social housing maintenance, and don’t forget to showcase your leadership skills and ability to manage a multi-disciplinary team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've delivered high-quality, customer-focused services in the past, and how you can bring that expertise to our team.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use your application to show how your strong interpersonal and communication skills have helped you manage contractors and improve service delivery in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at The Oyster Partnership
✨Know Your Stuff
Make sure you brush up on your knowledge of responsive repairs processes and social housing maintenance. Familiarise yourself with the key responsibilities listed in the job description, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a Repairs Manager, you'll be leading a team. Prepare examples of how you've successfully managed or supported a multi-disciplinary team in the past. Highlight your coaching skills and how you've promoted teamwork and continuous improvement.
✨Be Ready to Discuss KPIs
Since monitoring service performance and KPI compliance is crucial, come prepared to talk about how you've tracked and improved performance in previous roles. Bring specific examples of how you've ensured quality workmanship and value for money with contractors.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about their current challenges in repairs management or how they measure resident satisfaction. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
