Interim Income Officer

Interim Income Officer

Full-Time 23.4 - 28.6 Β£ / hour (est.) Home office (partial)
The Oyster Partnership

At a Glance

  • Tasks: Manage rent arrears and support vulnerable residents in a dynamic housing environment.
  • Company: A leading Housing Association in North London with a commitment to social impact.
  • Benefits: Competitive hourly rate, hybrid working, and a chance to make a difference.
  • Other info: Initial 3-month contract with potential for extension and flexible working hours.
  • Why this job: Join a mission-driven team and help residents maintain their tenancies.
  • Qualifications: Experience in income recovery and knowledge of Universal Credit and Housing Benefit.

The predicted salary is between 23.4 - 28.6 Β£ per hour.

I'm currently working with a Housing Association based in North London who are looking to appoint an Interim Income Officer on an initial 3-month contract, with a possibility of extension. This role will focus on rent arrears management across General Needs and Supported Housing, with responsibility for the full income recovery process, including early intervention, repayment arrangements, court preparation and possession proceedings where required.

Key Details:

  • Role: Income Officer
  • Rate: Competitive Hourly Rate
  • Location: North London
  • Contract: Initial 3 months
  • Hours: 35 hours per week (Hybrid Working)

Key Experience Required:

  • Income Officer / Income Recovery experience within social housing
  • Rent arrears management
  • PCOL experience
  • Court attendance and possession proceedings
  • Universal Credit & Housing Benefit knowledge
  • Tenancy sustainment and support for vulnerable residents

The successful candidate will manage arrears cases from early intervention through to court action, so recent possession and legal enforcement experience is essential.

If this role is of interest, please send over your updated CV to (url removed).

All applicants must have the right to work in the UK. We are unable to offer visa sponsorship for this role. Proof of eligibility will be requested before any offer is confirmed.

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Interim Income Officer employer: The Oyster Partnership

Join a leading social housing provider in Essex as a Stock Condition Surveyor, where you will contribute to meaningful housing investment programmes that ensure homes are safe and well-maintained. Enjoy a supportive work culture that values employee growth, with opportunities to enhance your skills through hands-on experience and collaboration with dedicated teams. With a commitment to equity in recruitment, this role offers a unique chance to make a positive impact in the community while enjoying a flexible working arrangement of four days on-site each week.

The Oyster Partnership

Contact Details:

The Oyster Partnership Recruitment Team

We think you need these skills to ace Interim Income Officer

Income Recovery Experience
Rent Arrears Management
PCOL Experience
Court Attendance
Possession Proceedings
Universal Credit Knowledge
Housing Benefit Knowledge