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- Tasks: Lead a small team, manage tenancies, and ensure excellent customer service.
- Company: Join a dynamic housing service in North London for a short-term leadership challenge.
- Benefits: Gain leadership experience and make a real impact in a fast-paced environment.
- Why this job: Perfect for those looking to enhance their skills while contributing to community welfare.
- Qualifications: Experience in housing management and strong leadership skills required.
- Other info: This is a 3-month contract with opportunities for professional growth.
Job Description
Are you a confident and experienced housing professional ready to take on a short-term leadership challenge? Our client in North London are looking to recruit for a Housing Team Leader to join their housing service team on a 3 month contract.\\n\\nIn this role, you will:\\n\\n * Lead and manage a small team of 2 Housing Officers and 1 Housing Assistant, ensuring high performance and excellent customer service.\\n\\n * Oversee tenancy management, including complex cases, legal possession actions, and court attendance.\\n\\n * Promote tenancy sustainment and resident engagement across the service.\\n\\n * Ensure compliance with housing legislation, policies, and procedures.\\n\\n * Support service improvement and contribute to strategic objectives.\\n\\nWhat they’re looking for:\\n\\n * Proven experience in housing management, ideally within a local authority or housing association.\\n\\n * Strong leadership skills with experience managing staff and driving performance.\\n\\n * In-depth knowledge of social housing legislation and tenancy law.\\n\\n * Excellent communication and interpersonal skills, with the ability to handle complex and sensitive situations.\\n\\n * Ability to work collaboratively with internal teams, external agencies, and elected members.\\n\\n * Proficiency in Microsoft Office and housing management systems.\\n\\nThis is a great opportunity to step into a leadership role and make an immediate impact in a fast-paced housing environment.\\n\\nIf this opportunity interests you, or if you'd like a confidential conversation to explore the role further, please contact me on the details below
Housing Team Leader employer: The Oyster Partnership
Contact Detail:
The Oyster Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Team Leader
✨Tip Number 1
Familiarise yourself with the latest housing legislation and tenancy laws. Being well-versed in these areas will not only boost your confidence but also demonstrate your expertise during any discussions or interviews.
✨Tip Number 2
Showcase your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Highlighting your ability to drive performance and improve service delivery will make you stand out.
✨Tip Number 3
Network with professionals in the housing sector, especially those who have worked in local authorities or housing associations. Engaging with them can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Prepare to discuss your approach to handling complex cases and sensitive situations. Being able to articulate your strategies for tenant engagement and compliance will show that you're ready for the challenges of this role.
We think you need these skills to ace Housing Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in housing management, particularly any leadership roles. Use specific examples that demonstrate your ability to manage teams and handle complex cases.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Housing Team Leader role. Emphasise your leadership skills, knowledge of housing legislation, and your approach to customer service and team management.
Showcase Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any housing management systems you have used. Mention your communication skills and ability to work collaboratively with various stakeholders.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a leadership role.
How to prepare for a job interview at The Oyster Partnership
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles and how you've successfully managed teams. Highlight specific examples where you drove performance and improved customer service.
✨Demonstrate Knowledge of Housing Legislation
Brush up on social housing legislation and tenancy law before the interview. Be ready to answer questions about compliance and how you would handle legal possession actions.
✨Prepare for Complex Situations
Think of examples from your past where you dealt with complex or sensitive situations. This will show your ability to handle challenging cases and your strong communication skills.
✨Emphasise Collaboration Skills
Discuss your experience working with internal teams and external agencies. Highlight how you’ve successfully collaborated with different stakeholders to achieve strategic objectives.
