Housing Team Leader

Housing Team Leader

London Full-Time No home office possible
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At a Glance

  • Tasks: Lead a small team, manage tenancies, and ensure excellent customer service.
  • Company: Join a dynamic housing service team in North London for a short-term leadership challenge.
  • Benefits: Gain leadership experience and make a real impact in a fast-paced environment.
  • Why this job: Perfect for confident leaders wanting to enhance their skills and drive positive change.
  • Qualifications: Experience in housing management and strong leadership skills are essential.
  • Other info: This is a 3-month contract with opportunities for immediate impact.

Are you a confident and experienced housing professional ready to take on a short-term leadership challenge? Our client in North London are looking to recruit for a Housing Team Leader to join their housing service team on a 3 month contract. In this role, you will: * Lead and manage a small team of 2 Housing Officers and 1 Housing Assistant, ensuring high performance and excellent customer service. * Oversee tenancy management, including complex cases, legal possession actions, and court attendance. * Promote tenancy sustainment and resident engagement across the service. * Ensure compliance with housing legislation, policies, and procedures. * Support service improvement and contribute to strategic objectives. What they’re looking for: * Proven experience in housing management, ideally within a local authority or housing association. * Strong leadership skills with experience managing staff and driving performance. * In-depth knowledge of social housing legislation and tenancy law. * Excellent communication and interpersonal skills, with the ability to handle complex and sensitive situations. * Ability to work collaboratively with internal teams, external agencies, and elected members. * Proficiency in Microsoft Office and housing management systems. This is a great opportunity to step into a leadership role and make an immediate impact in a fast-paced housing environment. If this opportunity interests you, or if you\’d like a confidential conversation to explore the role further, please contact me on the details below

Housing Team Leader employer: The Oyster Partnership

Our client in North London offers a dynamic and supportive work environment, making it an excellent employer for housing professionals. With a strong focus on employee development and a commitment to high performance, you will have the opportunity to lead a dedicated team while contributing to meaningful community outcomes. The collaborative culture encourages innovation and engagement, ensuring that your contributions are valued and impactful.
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Contact Detail:

The Oyster Partnership Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Housing Team Leader

✨Tip Number 1

Familiarise yourself with the latest housing legislation and policies relevant to the role. This will not only boost your confidence but also demonstrate your commitment and expertise during any discussions or interviews.

✨Tip Number 2

Prepare specific examples from your past experience that showcase your leadership skills and ability to manage a team effectively. Highlight situations where you improved performance or resolved complex issues, as these will resonate well with the hiring team.

✨Tip Number 3

Network with professionals in the housing sector, especially those who have worked in local authorities or housing associations. They can provide valuable insights and may even refer you to opportunities within their organisations.

✨Tip Number 4

Demonstrate your understanding of tenant engagement strategies. Be ready to discuss how you would promote tenancy sustainment and improve resident satisfaction, as this is a key aspect of the role.

We think you need these skills to ace Housing Team Leader

Leadership Skills
Team Management
Customer Service Excellence
Tenancy Management
Knowledge of Housing Legislation
Legal Possession Actions
Court Attendance
Resident Engagement
Service Improvement
Strategic Planning
Communication Skills
Interpersonal Skills
Collaboration with Internal Teams
Collaboration with External Agencies
Proficiency in Microsoft Office
Experience with Housing Management Systems

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights your relevant experience in housing management, particularly any leadership roles. Emphasise your achievements in managing teams and improving service delivery.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements of the Housing Team Leader role. Mention your proven experience in housing management and your strong leadership skills, providing examples where possible.

Highlight Relevant Skills: In your application, clearly outline your knowledge of social housing legislation and tenancy law. Discuss your communication skills and ability to handle complex situations, as these are crucial for the role.

Review and Proofread: Before submitting your application, thoroughly review all documents for any errors or omissions. Ensure that your application is clear, concise, and free from typos to make a professional impression.

How to prepare for a job interview at The Oyster Partnership

✨Showcase Your Leadership Experience

Be prepared to discuss your previous leadership roles and how you've successfully managed teams. Highlight specific examples where you drove performance and improved customer service.

✨Demonstrate Knowledge of Housing Legislation

Brush up on the latest housing legislation and tenancy law. Be ready to answer questions about compliance and how you would handle complex cases, as this will show your expertise in the field.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you dealt with sensitive situations or complex tenancy issues.

✨Emphasise Communication Skills

Since the role requires excellent communication and interpersonal skills, prepare to discuss how you effectively engage with residents, internal teams, and external agencies. Share examples of successful collaborations.

Housing Team Leader
The Oyster Partnership
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