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For Companies At a Glance
- Tasks: Support and maintain our innovative digital platform, Content Streams, while managing client websites.
- Company: A dynamic marketing agency in Sawbridgeworth, specialising in financial services and legal sectors.
- Benefits: Competitive salary, company pension, flexible working between home and office.
- Why this job: Kickstart your career in a friendly environment with training and growth opportunities.
- Qualifications: Relevant degree or experience, familiarity with CMS like WordPress, and strong troubleshooting skills.
- Other info: Join a collaborative team where your ideas matter and career progression is encouraged.
The predicted salary is between 24420 - 26000 £ per year.
Company Overview
We're a growing marketing agency based in Sawbridgeworth, Hertfordshire specialising in working with financial services, legal and accountancy companies. Our business is very diverse – we act as the marketing department for businesses, as well as providing ad hoc marketing services such as copywriting, design, social media content etc. In addition, we have launched a content sharing platform, Content Streams, enabling our client firms to engage more effectively with their existing clients (normally consumers) and help to acquire new clients. Content Streams supports websites, blogs/articles, social media, video, podcasts and HTML emails. Our clients include financial adviser networks, wealth managers, fund managers and law firms throughout the UK.
The role, within the web support team, is vital in ensuring our digital platform, Content Streams, operates smoothly and effectively to support our clients' needs. The role will involve:
- Supporting the maintenance and development of Content Streams.
- Managing and updating client websites.
- Responding to client requests.
- Troubleshooting and resolving technical issues related to web applications.
- Assisting in website updates, maintenance and content management.
- Supporting front-end development tasks using HTML, CSS, JavaScript, and related technologies.
- Liaising with developers and designers to ensure project deadlines are met.
- Contributing to the continuous improvement of web support processes.
- Documenting technical procedures and user guides to facilitate team knowledge sharing.
About you
This might be a great first job as training and support will be provided. However, you will need to have either relevant degree level qualifications or some previous work experience. In addition, you will ideally have:
- Familiarity with content management systems such as WordPress.
- Knowledge of web hosting environments and cloud services like AWS is advantageous.
- Excellent troubleshooting skills.
- Ability to multi-task.
- Ability to work independently and as part of a team in a fast-paced environment.
Most of all you will have:
- A positive attitude.
- A desire to learn.
- Good communication skills.
It's a full-time role, which is split between home and office working, with three days a week in the office. The office environment is friendly, collaborative and approachable, where we share ideas and work together closely. The role offers career progression for the right candidate.
Job Type: Full-time
Pay: £24,420.00-£26,000.00 per year
Benefits:
Company pension
On-site parking
Ability to commute/relocate:
Sawbridgeworth CM21: reliably commute or plan to relocate before starting work (required)
Education:
Bachelor's (preferred)
Experience:
relevant: 1 year (preferred)
Work Location: In person
Application deadline: 28/02/2026
Web support co-ordinator in Sawbridgeworth employer: the outsourced marketing department
Contact Detail:
the outsourced marketing department Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Web support co-ordinator in Sawbridgeworth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your web support projects or any relevant work you've done. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their services and think about how you can contribute to their success. Tailor your answers to show you’re the perfect fit for their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Web support co-ordinator in Sawbridgeworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of Web Support Coordinator. Highlight any relevant experience with content management systems, troubleshooting, and web technologies like HTML and CSS.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention how your positive attitude and desire to learn make you a great fit for our team.
Showcase Your Technical Skills: Don’t forget to mention any technical skills you have, especially if you’re familiar with web hosting environments or cloud services like AWS. This will help us see how you can contribute to our digital platform, Content Streams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at the outsourced marketing department
✨Know Your Stuff
Make sure you brush up on your knowledge of content management systems, especially WordPress. Familiarise yourself with the basics of HTML, CSS, and JavaScript, as these will likely come up in conversation. Showing that you understand the technical side of things will impress the interviewers.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss how you've tackled technical issues in the past. Think of specific examples where you successfully troubleshot a problem or improved a process. This will demonstrate your ability to handle the challenges that come with the role.
✨Communicate Clearly
Since this role involves liaising with clients and team members, practice articulating your thoughts clearly. You might want to prepare a few scenarios where you had to explain technical concepts to non-technical people. Good communication skills are key!
✨Embrace the Learning Mindset
Let them know you're eager to learn and grow within the company. Share any relevant experiences where you took the initiative to learn something new, whether it was through online courses or hands-on projects. A positive attitude and willingness to develop will make you stand out.