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- Tasks: Support and maintain our innovative digital platform, Content Streams, while managing client websites.
- Company: A dynamic marketing agency in Sawbridgeworth, specialising in financial services and legal sectors.
- Benefits: Competitive salary, company pension, and a friendly, collaborative work environment.
- Why this job: Kickstart your career with hands-on training and the chance to make a real impact.
- Qualifications: Relevant degree or experience, familiarity with CMS like WordPress, and excellent troubleshooting skills.
- Other info: Flexible working with three days in the office and great career progression opportunities.
The predicted salary is between 24420 - 26000 £ per year.
Company Overview
We're a growing marketing agency based in Sawbridgeworth, Hertfordshire specialising in working with financial services, legal and accountancy companies. Our business is very diverse – we act as the marketing department for businesses, as well as providing ad hoc marketing services such as copywriting, design, social media content etc. In addition, we have launched a content sharing platform, Content Streams, enabling our client firms to engage more effectively with their existing clients (normally consumers) and help to acquire new clients. Content Streams supports websites, blogs/articles, social media, video, podcasts and HTML emails. Our clients include financial adviser networks, wealth managers, fund managers and law firms throughout the UK.
The role, within the web support team, is vital in ensuring our digital platform, Content Streams, operates smoothly and effectively to support our clients' needs. The role will involve:
- Supporting the maintenance and development of Content Streams.
- Managing and updating client websites.
- Responding to client requests.
- Troubleshooting and resolving technical issues related to web applications.
- Assisting in website updates, maintenance and content management.
- Supporting front-end development tasks using HTML, CSS, JavaScript, and related technologies.
- Liaising with developers and designers to ensure project deadlines are met.
- Contributing to the continuous improvement of web support processes.
- Documenting technical procedures and user guides to facilitate team knowledge sharing.
About you
This might be a great first job as training and support will be provided. However, you will need to have either relevant degree level qualifications or some previous work experience. In addition, you will ideally have:
- Familiarity with content management systems such as WordPress.
- Knowledge of web hosting environments and cloud services like AWS is advantageous.
- Excellent troubleshooting skills.
- Ability to multi-task.
- Ability to work independently and as part of a team in a fast-paced environment.
Most of all you will have:
- A positive attitude.
- A desire to learn.
- Good communication skills.
It's a full-time role, which is split between home and office working, with three days a week in the office. The office environment is friendly, collaborative and approachable, where we share ideas and work together closely. The role offers career progression for the right candidate.
Job Type: Full-time
Pay: £24,420.00-£26,000.00 per year
Benefits:
Company pension
On-site parking
Ability to commute/relocate:
Sawbridgeworth CM21: reliably commute or plan to relocate before starting work (required)
Education:
Bachelor's (preferred)
Experience:
relevant: 1 year (preferred)
Work Location: In person
Application deadline: 28/02/2026
Web support co-ordinator in Essex employer: the outsourced marketing department
Contact Detail:
the outsourced marketing department Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Web support co-ordinator in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your web support projects or any relevant work you've done. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company and its clients. Understand their services and think about how you can contribute to their success. Tailor your answers to show you’re the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Web support co-ordinator in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of Web Support Coordinator. Highlight any relevant experience with content management systems, troubleshooting, and web technologies like HTML and CSS.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to support web applications and work in a team.
Show Off Your Technical Skills: Don’t shy away from showcasing your technical know-how! If you’ve worked with WordPress, AWS, or have front-end development experience, make sure to include that in your application. We love candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at the outsourced marketing department
✨Know Your Stuff
Make sure you brush up on your knowledge of content management systems, especially WordPress. Familiarise yourself with the basics of HTML, CSS, and JavaScript, as these will likely come up in conversation. Being able to discuss your technical skills confidently will show that you're ready for the role.
✨Show Off Your Problem-Solving Skills
Since troubleshooting is a key part of the job, prepare some examples of how you've resolved technical issues in the past. Think about specific challenges you've faced and how you overcame them. This will demonstrate your ability to think on your feet and tackle problems head-on.
✨Be Ready to Multi-Task
The role requires juggling multiple tasks, so be prepared to discuss how you manage your time and priorities. Share examples from previous experiences where you successfully handled several responsibilities at once. This will highlight your organisational skills and ability to thrive in a fast-paced environment.
✨Bring a Positive Attitude
Your attitude can make a huge difference in an interview. Show enthusiasm for the role and a willingness to learn. Employers love candidates who are eager to grow and contribute positively to the team. A friendly smile and a can-do approach can go a long way!