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- Tasks: Support and enhance the tech experience for teams at THE OUTNET.
- Company: Join THE OUTNET, a leader in luxury fashion with a focus on sustainability.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be the go-to tech guru and make a real impact in a dynamic environment.
- Qualifications: 3+ years in IT support with strong knowledge of hardware and software.
- Other info: Exciting chance to shape a modern tech landscape in a luxury retail setting.
The predicted salary is between 36000 - 60000 £ per year.
THE OUTNET is the online destination for luxury fashion from previous seasons. Since 2009, it has showcased style that lasts by offering past-season womenswear and menswear, including exclusive capsules, from world-leading designer brands. With a strong focus on extending the life of luxury, THE OUTNET delivers a curated edit of exceptional fashion at up to 70% off, combining timeless style with a more responsible approach to retail.
As THE OUTNET continues its journey, we are looking for an IT & Technology Specialist to support and enhance the day-to-day technology experience for our teams. This is a hands-on, highly visible role, acting as the first point of contact for IT-related support while also helping to establish core workplace technology processes, systems, and standards. You’ll play an important part in enabling productivity, supporting onboarding, and helping shape a modern, efficient tech environment.
Key Responsibilities- Act as the first point of contact for all IT and workplace technology issues
- Troubleshoot and resolve employee technology issues in a timely and user-focused manner
- Support employee onboarding and offboarding from a technology perspective
- Work closely with internal teams and external vendors to resolve issues and manage services
- Develop and implement a structured IT ticketing system
- Manage the business hardware and software licensing needs
- Support the implementation of new tools and systems as the business evolves
- 3+ years in an IT support, service desk, or workplace technology role
- Strong hands-on knowledge of end-user hardware, operating systems, and common workplace applications
- Experience managing user accounts, licences, and access controls
IT & Technology specialist @THE OUTNET employer: THE OUTNET.COM
Contact Detail:
THE OUTNET.COM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT & Technology specialist @THE OUTNET
✨Tip Number 1
Network like a pro! Reach out to current employees at THE OUTNET on LinkedIn or other platforms. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your tech skills. Make sure we can confidently discuss troubleshooting methods and our experience with workplace technology. Show them we’re the go-to person for IT support!
✨Tip Number 3
Don’t forget to showcase our problem-solving skills! During interviews, share specific examples of how we’ve resolved tech issues in the past. This will highlight our hands-on experience and ability to enhance productivity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of THE OUTNET team.
We think you need these skills to ace IT & Technology specialist @THE OUTNET
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the IT & Technology Specialist role. Highlight your hands-on knowledge of end-user hardware and any relevant experience in IT support or service desk roles.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about technology and how you can enhance our teams' day-to-day tech experience. Be specific about your previous roles and how they relate to the responsibilities listed in the job description.
Showcase Problem-Solving Skills: In your application, give examples of how you've successfully troubleshot and resolved technology issues in the past. We love seeing candidates who can demonstrate their user-focused approach to IT support.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at THE OUTNET.COM
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of end-user hardware and operating systems. Be ready to discuss specific technologies you've worked with, as well as any troubleshooting experiences. This will show that you're not just familiar with the tech but can also handle real-world issues.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved IT-related issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your ability to think on your feet and provide user-focused solutions.
✨Understand the Company’s Tech Environment
Do a bit of research on THE OUTNET's technology stack and any tools they might be using. Familiarity with their systems will not only impress the interviewers but also allow you to ask insightful questions about their current processes and challenges.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions where you'll need to troubleshoot a hypothetical tech issue. Practice articulating your thought process clearly and logically, as this will showcase your analytical skills and ability to work under pressure.
