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- Tasks: Provide first-line IT support and assist with user onboarding in a community-focused setting.
- Company: A supportive organisation in Exeter dedicated to helping the community thrive.
- Benefits: Gain hands-on experience, develop your skills, and work in a collaborative environment.
- Why this job: Make a difference by enabling staff success through technology in a fast-paced role.
- Qualifications: Strong communication skills and relevant IT qualifications are essential.
- Other info: Join a dynamic team that values support and growth for all members.
The predicted salary is between 28800 - 43200 £ per year.
A community-focused organization in Exeter is looking for a proactive IT Support Technician to provide first-line technical support and assist with user onboarding. The ideal candidate will have strong communication skills and relevant IT qualifications.
Responsibilities include:
- Troubleshooting
- User account management
- Supporting new system rollouts in a fast-paced environment
This role emphasizes the importance of creating a supportive workspace and enabling staff success in technology use.
Multi-Site IT Support Technician in Exeter employer: The Outdoors Group Ltd
Contact Detail:
The Outdoors Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-Site IT Support Technician in Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in community-focused organisations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meetup, be ready to demonstrate your troubleshooting prowess. Bring examples of how you've helped users in the past.
✨Tip Number 3
Be proactive in your follow-ups! After applying through our website, drop a quick email to the hiring manager expressing your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by practising common IT support scenarios. Think about how you'd handle user onboarding or troubleshoot issues in a fast-paced environment. The more prepared you are, the more confident you'll feel!
We think you need these skills to ace Multi-Site IT Support Technician in Exeter
Some tips for your application 🫡
Show Your Passion for IT: When writing your application, let us see your enthusiasm for technology and helping others. Share any relevant experiences that highlight your proactive approach to IT support and how you've made a difference in previous roles.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your strong communication skills and relevant IT qualifications, and don’t forget to mention any experience with user onboarding or troubleshooting!
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key skills and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community-focused team!
How to prepare for a job interview at The Outdoors Group Ltd
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills listed in the job description. Be ready to discuss troubleshooting methods and user account management, as these are key responsibilities. Practising common IT support scenarios can really help you shine.
✨Show Off Your Communication Skills
Since strong communication is a must-have for this role, think of examples where you've successfully helped users with tech issues. Prepare to explain complex concepts in simple terms, as this will demonstrate your ability to create a supportive workspace.
✨Be Proactive in Your Approach
This organisation values proactivity, so come prepared with ideas on how you can improve their IT support processes. Think about how you can assist with user onboarding and system rollouts, and be ready to share your thoughts during the interview.
✨Research the Company Culture
Understanding the community-focused ethos of the organisation will give you an edge. Familiarise yourself with their mission and values, and be ready to discuss how you can contribute to creating a supportive environment for staff success.
