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- Tasks: Welcome guests and manage uniform standards at Thorpe Park.
- Company: Join the exciting team at Merlin Entertainment, home to amazing attractions!
- Benefits: Enjoy 20 free tickets, discounts, free bus service, and ongoing training.
- Other info: Seasonal role until November 2025 with flexible hours.
- Why this job: Be the first point of contact for guests and make their experience unforgettable!
- Qualifications: No experience needed, just a positive attitude and eagerness to learn.
What you\’ll bring to the team
Location:Thorpe Park,
Hours: Full time, part time, weekends & holidays
Contract Type:Seasonal, until November 2025
The aim of this role is to provide support to the Front of House Management Team ensuring all aspects of the welcome and uniform area are well managed. Ensuring the daily operation for the Staff and Guest welcome and Uniform department at the resort runs smoothly, you will be the first point of contact for our Business visitors and VIP guests, offering a warm welcome, and ensuring everyone is adhering to uniform standards and site security procedures.
Responsibilities:
- Monitoring site access through the business reception ensuring all staff, business visitors and contractors have approved ID or have followed the sign in procedure.
- Take responsibility for the allocated administrative tasks for the Front of House team and ensure that all paperwork is organised and completed to set deadlines.
- Administrative tasks relating to the daily running of the uniform and welcome area including internal and external mail.
- Assisting guests with any ticketing queries, complaints and upselling when required.
- Ensure items of uniform and staff ID cards are issued to employees, contractors and visitors efficiently.
- Support the department Supervisors to monitor all uniform and welcome stock, supporting the ordering of these items where required.
- Oversee the locker room and changing rooms to ensure a safe clean environment.
Qualifications & Experience
No previous experience required, justenthusiasmandeagernessto learn!
Show us you’reguest obsessedby beingpositiveandhelpful.
Go together to show our guests that’s you care!
Benefits
- Merlin Magic Pass: 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world!
- 25% discount in our retail shops and restaurants
- 40% discount online off LEGO, and much more!
- Free bus from Staines station for all employees
- Fortnightly pay
- Free staff parking
- Ongoing training & development to have alonger-termcareer in Merlin
- Access to Perks at Work which 30,000+ national & local employee discounts
If you have any questions or if you require any reasonable adjustments, because of a disability or medical condition, please contact us by email atrecruitment@thorpe-park.co.ukand one of the team will get back to you as soon as possible.
Pay Range
Compensation between GBP £10.50/Hr.-GBP £12.21/Hr. #J-18808-Ljbffr
Uniform Services Host Chertsey, UK employer: The Otway Fly Pty.
Contact Detail:
The Otway Fly Pty. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Uniform Services Host Chertsey, UK
✨Tip Number 1
Familiarise yourself with the specific uniform standards and site security procedures at Thorpe Park. Understanding these details will not only help you in the role but also show your commitment during any discussions with the hiring team.
✨Tip Number 2
Demonstrate your enthusiasm for guest service by preparing examples of how you've gone above and beyond to assist others in previous roles or situations. This will highlight your 'guest obsessed' attitude that they are looking for.
✨Tip Number 3
Network with current or former employees of Thorpe Park, if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're discussing your fit for the role.
✨Tip Number 4
Be prepared to discuss your ability to handle administrative tasks efficiently. Think of examples where you've successfully managed paperwork or organised tasks, as this is a key responsibility in the role.
We think you need these skills to ace Uniform Services Host Chertsey, UK
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Uniform Services Host position. Tailor your application to highlight how your skills and enthusiasm align with these requirements.
Craft a Personal Statement: Write a personal statement that showcases your passion for guest service and your eagerness to learn. Use specific examples to demonstrate your positive attitude and helpful nature, as these are key traits for this role.
Highlight Relevant Skills: Even if you lack direct experience, emphasise transferable skills such as communication, organisation, and teamwork. Mention any previous roles or experiences where you demonstrated these skills, especially in customer-facing situations.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for the role.
How to prepare for a job interview at The Otway Fly Pty.
✨Show Your Enthusiasm
Since no previous experience is required, it's crucial to demonstrate your eagerness to learn and grow in the role. Be sure to express your excitement about working in a guest-focused environment and how you can contribute positively to the team.
✨Understand the Role
Familiarise yourself with the responsibilities outlined in the job description. Be prepared to discuss how you would handle tasks such as monitoring site access and assisting guests with queries. This shows that you are proactive and understand what the job entails.
✨Emphasise Teamwork
Highlight your ability to work well in a team, especially since this role involves supporting the Front of House Management Team. Share examples from past experiences where you collaborated effectively with others to achieve a common goal.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and the company.