Student Support and Wellbeing Officer

Overview

We are currently seeking a Student Support and Wellbeing Officer to provide a wide range of support to learners throughout their time at the Orpheus Centre. This includes responding to queries regarding a student\\\’s mental health, providing wellbeing / pastoral support (including during dog therapy sessions), implementing and monitoring the success of strategies and interventions to promote positive behaviour, learner engagement and wellbeing. The post requires a high level of flexibility and the ability to adapt to changes due to service needs. The role is 35 hours per week over 44 weeks per year.

Responsibilities

• Respond to queries regarding a student\\\’s mental health and provide wellbeing / pastoral support (including during dog therapy sessions).
• Implement and monitor the success of strategies and interventions to promote positive behaviour, learner engagement and wellbeing.
• Establish ongoing communication and positive relationships with learners, parents / carers, colleagues and external contacts to ensure learners receive the best possible support and guidance.

Qualifications & Skills

• Minimum of Level 2 qualification in youth work or learning support
• Minimum of 5 GCSEs A-C or equivalent including Maths and English
• Experience working with young disabled adults
• Experience of working in a wellbeing, pastoral or emotional support role
• Willingness to maintain and update personal specialist skills and knowledge through professional development activities and training
• Excellent computer literacy and administrative skills
• Ability to create innovative visual resources for learners
• Flexibility when working with learners and staff and in attending all events in the evenings and where necessary at other times
• Ability to create internal learning and development plans and resources
• Ability to work well in a team and foster good relationships within a multi-disciplinary workforce
• Ability to adapt communication according to the needs of learners
• Resilient; calm and patient communicator; positive and solution-focused approach
• Experience in further education with young adults with learning and/or physical disabilities is desirable

Safeguarding, Equality & Eligibility

Orpheus is committed to safeguarding and promoting the welfare of all service users. As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches will form part of this process. We are committed to equal opportunities. This post has a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is therefore subject to an Enhanced disclosure through the Disclosure Barring Service. To be considered you must be eligible to work in the UK. The Orpheus Centre is proud to be a disability confident employer. Reasonable adjustments will be made to recruitment procedures as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role will be guaranteed an interview. As a Disability Confident Employer, we are: challenges attitudes towards disability; increasing understanding of disability; removing barriers to disabled people and those with long-term health conditions; ensuring that disabled people have the opportunities to fulfil their potential and realise their aspirations.

Salary & Contract

Salary: £23,764.14 per annum. Permanent position.