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For Companies At a Glance
- Tasks: Supervise the team and ensure excellent customer service in a friendly environment.
- Company: Join The Original Factory Shop, a welcoming retail brand focused on great results.
- Benefits: Enjoy competitive pay, colleague discounts, training, career growth, and more perks.
- Why this job: Be part of a supportive team that values customer service and personal development.
- Qualifications: Retail experience and a passion for teamwork and customer satisfaction are essential.
- Other info: Flexible 20-hour contract with opportunities for recognition and advancement.
Overview
We currently have an exciting opportunity for an Supervisor (20 Hours contract) to join our Carterton team. As a Supervisor you will assist the Management team in creating a friendly, welcoming, customer focused environment that delivers great results and a great place to work. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and an ability to supervise the team to deliver the store’s goals.
Responsibilities
- As a Supervisor you will assist the Management team in creating a friendly, welcoming, customer focused environment that delivers great results and a great place to work.
- Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and an ability to supervise the team to deliver the store’s goals.
Qualifications
- If you have Retail experience, understand good customer service, have the ability to meet challenging targets and can work well in a team then we would love to hear from you.
Benefits
- Competitive Salary
- Colleague Discount
- In store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- recognition scheme
- and more
How to apply
Please click Apply to start your application.
More information
For more information about The Original Factory Shop, please go to our website at: www.tofscareers.com
Equal opportunities
The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.
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Supervisor 20 Hours employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor 20 Hours
✨Tip Number 1
Familiarise yourself with the company culture and values of The Original Factory Shop. Understanding their commitment to customer service and teamwork will help you align your responses during any interviews.
✨Tip Number 2
Prepare examples from your past retail experience that demonstrate your ability to lead a team and meet targets. Be ready to discuss specific situations where you successfully improved customer satisfaction or achieved sales goals.
✨Tip Number 3
Show enthusiasm for the role by researching current trends in retail and customer service. Being knowledgeable about the industry can set you apart and show your genuine interest in contributing to the team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the work environment and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Supervisor 20 Hours
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor. Highlight your relevant retail experience and customer service skills in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to meet targets and work well in a team, as these are key aspects of the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for customer service and your commitment to creating a welcoming environment. Mention specific examples from your past experiences that demonstrate your supervisory skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at The Original Factory Shop
✨Show Your Customer Service Skills
As a Supervisor, you'll need to demonstrate a strong commitment to customer service. Prepare examples from your past experiences where you went above and beyond for customers, as this will highlight your suitability for the role.
✨Highlight Your Team Leadership Experience
Since the role involves supervising a team, be ready to discuss your leadership style. Share specific instances where you successfully led a team, resolved conflicts, or motivated others to achieve targets.
✨Understand the Company Culture
Research The Original Factory Shop and understand their values and mission. This knowledge will help you align your answers with what they are looking for in a candidate and show that you're genuinely interested in the company.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, store goals, and opportunities for growth within the company. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
