At a Glance
- Tasks: Supervise a friendly team and ensure excellent customer service in a vibrant retail environment.
- Company: The Original Factory Shop, bringing big brands at bargain prices since 1969.
- Benefits: Competitive salary, colleague discount, training, career opportunities, and bonus schemes.
- Why this job: Join a dynamic team and help create a welcoming shopping experience for customers.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Exciting career growth opportunities in a supportive workplace.
Job Description
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more. High street cut price labels were how we started the business (with our first store in Keighley) and still form a part of our range today. We currently have an exciting opportunity for an Supervisor to join our WigtonteamÂ
We are currently looking to recruit a Supervisor ( 20 Hours contract). As a Supervisor you will assist the Management team in creating a friendly, welcoming, customer focused environment that delivers great results and a great place to work. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and an ability to supervise the team to deliver the store’s goals.
If you have Retail experience, understand good customer service, have the ability to meet challenging targets and can work well in a team then we would love to hear from you.
The Original Factory Shop Benefits include; Competitive Salary, Colleague Discount, In store training, Annual leave entitlement, Career opportunities, Bonus schemes, Free life assurance, recognition scheme and more!
Please click Apply to start your application.Â
For more information about The Original Factory Shop, please go to our website at: Â
www.tofscareers.com
The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.
Supervisor employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company! Before your interview, check out The Original Factory Shop's website and social media. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your retail experience and customer service skills.
✨Tip Number 3
Dress the part! When you’re heading to the interview, make sure you look smart and professional. First impressions count, and showing that you take pride in your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! We want to see how your experience aligns with our mission of delivering great customer service and unbeatable bargains.
Tailor Your CV: Make sure to customise your CV for the Supervisor role. Highlight your relevant retail experience and any leadership skills you have. We’re looking for someone who can help us create a friendly and welcoming environment!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. Remember, we want to know how you can contribute to our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining The Original Factory Shop family!
How to prepare for a job interview at The Original Factory Shop
✨Know the Brand Inside Out
Before your interview, make sure you research The Original Factory Shop thoroughly. Understand their history, values, and what makes them unique in the retail space. This will not only impress the interviewers but also help you align your answers with their mission.
✨Showcase Your Customer Service Skills
As a Supervisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers or resolved conflicts effectively. This will demonstrate your commitment to creating a friendly, welcoming environment.
✨Highlight Team Leadership Experience
Since the role involves supervising a team, be ready to discuss your leadership style. Share specific instances where you successfully motivated a team or helped them achieve targets. This shows you can lead by example and drive results.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.