Store Manager

Store Manager

Westerham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create a friendly, customer-focused store environment.
  • Company: Join The Original Factory Shop, a community retailer offering big brands at bargain prices since 1969.
  • Benefits: Enjoy competitive salary, colleague discounts, 31 days holiday, and more perks.
  • Why this job: Be part of a fun, engaging workplace that values customer experience and community involvement.
  • Qualifications: Retail management experience and a passion for excellent customer service are essential.
  • Other info: We welcome applications from all backgrounds and offer onsite training.

The predicted salary is between 28800 - 43200 £ per year.

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.

We currently have an exciting opportunity for a Store Manager to join our Biggin Hill team. We have an exciting opportunity for an ambitious Store Manager to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work. As a Store Manager you will lead the team, be passionate about engaging with our customers, maximise the business by being quick to act and consistently search for new ideas. You will lead from the front and ensure all your colleagues create a great customer experience. As we are a proud community retailer you will actively encourage engagement with the local area to deliver top results. You will work hard yet keep it fun!

We are looking for individuals who have Retail Management experience and a passion for delivering great customer service. You will have an understanding of working within a fast paced sales and results driven environment as well as the ability to motivate, manage and support a team.

If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager or a Branch Manager then we would love to hear from you.

The Original Factory Shop Benefits include:

  • Competitive Salary
  • Colleague Discount
  • Onsite training
  • Alternate weekends off
  • 31 days holiday (Inc Bank Holidays)
  • Birthday day off
  • Free life insurance
  • Recognition scheme
  • Long service awards
  • Contributory pension scheme
  • Employee Assistant program
  • And more

Please click Apply to start your application. For more information about The Original Factory Shop, please go to our website at: www.tofscareers.com. The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.

Store Manager employer: The Original Factory Shop

The Original Factory Shop is an exceptional employer, offering a vibrant work culture in Biggin Hill that prioritises community engagement and customer satisfaction. With competitive salaries, generous holiday allowances, and a range of employee benefits including onsite training and a contributory pension scheme, we foster an environment where Store Managers can thrive and develop their careers while enjoying a fun and supportive atmosphere.
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Contact Detail:

The Original Factory Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

Tip Number 1

Familiarise yourself with The Original Factory Shop's values and mission. Understanding their commitment to providing quality products at bargain prices will help you align your interview responses with their goals, showcasing your passion for customer service.

Tip Number 2

Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and enhance customer engagement. Highlight specific instances where you motivated your team to achieve sales targets or improve customer satisfaction.

Tip Number 3

Research the local community around Biggin Hill and think about how you can engage with it as a Store Manager. Being able to discuss potential community initiatives during your interview will show your commitment to the role and the brand.

Tip Number 4

Demonstrate your understanding of fast-paced retail environments by discussing strategies you've used to adapt quickly to changes in sales trends or customer preferences. This will illustrate your readiness to thrive in a dynamic setting like The Original Factory Shop.

We think you need these skills to ace Store Manager

Retail Management Experience
Customer Service Excellence
Team Leadership
Sales Strategy Development
Performance Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability in Fast-Paced Environments
Community Engagement
Motivational Skills
Inventory Management
Financial Acumen
Conflict Resolution
Training and Development

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Store Manager position. Tailor your application to highlight your relevant experience in retail management and customer service.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience. Focus on achievements that demonstrate your ability to lead a team, engage with customers, and drive sales results.

Write a Strong Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've created a positive shopping experience in previous roles and how you can contribute to The Original Factory Shop's success.

Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Store Manager role.

How to prepare for a job interview at The Original Factory Shop

Show Your Passion for Customer Service

As a Store Manager, your ability to engage with customers is crucial. Be prepared to share examples of how you've gone above and beyond to create a great customer experience in your previous roles.

Demonstrate Leadership Skills

Highlight your experience in leading teams effectively. Discuss specific instances where you motivated your team or implemented new ideas that improved performance or morale.

Understand the Brand and Community

Research The Original Factory Shop and its community engagement initiatives. Be ready to discuss how you can contribute to the local area and enhance the store's presence within it.

Prepare for Fast-Paced Scenarios

Given the fast-paced nature of retail, think of examples where you've successfully managed time-sensitive situations. This will show your ability to thrive in a results-driven environment.

Store Manager
The Original Factory Shop
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