Store Manager

Store Manager

Biggin Hill Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create a welcoming shopping experience and drive sales.
  • Company: Join The Original Factory Shop, a community-focused retailer since 1969, offering big brands at bargain prices.
  • Benefits: Enjoy competitive salary, colleague discounts, 31 days holiday, and more perks!
  • Why this job: Be part of a fun, fast-paced environment that values customer engagement and teamwork.
  • Qualifications: Retail management experience and a passion for excellent customer service are essential.
  • Other info: We celebrate diversity and encourage applications from everyone who meets the job requirements.

The predicted salary is between 28800 - 42000 £ per year.

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.

We currently have an exciting opportunity for a Store Manager to join our Biggin Hill team. We have an exciting opportunity for an ambitious Store Manager to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work. As a Store Manager you will lead the team, be passionate about engaging with our customers, maximise the business by being quick to act and consistently search for new ideas. You will lead from the front and ensure all your colleagues create a great customer experience. As we are a proud community retailer you will actively encourage engagement with the local area to deliver top results. You will work hard yet keep it fun!

We are looking for individuals who have Retail Management experience and a passion for delivering great customer service. You will have an understanding of working within a fast paced sales and results driven environment as well as the ability to motivate, manage and support a team. If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager or a Branch Manager then we would love to hear from you.

The Original Factory Shop Benefits include:

  • Competitive Salary
  • Colleague Discount
  • Onsite training
  • Alternate weekends off
  • 31 days holiday (Inc Bank Holidays)
  • Birthday day off
  • Free life insurance
  • Recognition scheme
  • Long service awards
  • Contributory pension scheme
  • Employee Assistant program
  • and more

The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.

Store Manager employer: The Original Factory Shop

The Original Factory Shop is an exceptional employer, offering a vibrant work culture in Biggin Hill, Kent, where team members are encouraged to engage with the local community while delivering outstanding customer service. With competitive salaries, generous benefits including 31 days of holiday and a birthday day off, as well as ample opportunities for professional growth through onsite training, we foster an environment that values both hard work and fun. Join us to be part of a dedicated team that thrives on innovation and collaboration, making every day rewarding.
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Contact Detail:

The Original Factory Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

Tip Number 1

Familiarise yourself with The Original Factory Shop's values and mission. Understanding their commitment to providing quality products at bargain prices will help you align your answers during the interview with what they stand for.

Tip Number 2

Prepare examples from your previous retail management experience that showcase your ability to lead a team and enhance customer service. Be ready to discuss how you've motivated staff and improved sales in past roles.

Tip Number 3

Research the local community in Biggin Hill and think about how you can engage with it as a Store Manager. Having ideas on how to connect with local customers can set you apart from other candidates.

Tip Number 4

Show your enthusiasm for the role by preparing thoughtful questions to ask during the interview. This demonstrates your genuine interest in the position and the company, making a positive impression on the hiring team.

We think you need these skills to ace Store Manager

Retail Management Experience
Customer Service Excellence
Team Leadership
Sales Strategy Development
Performance Management
Communication Skills
Problem-Solving Skills
Time Management
Motivational Skills
Community Engagement
Adaptability in Fast-Paced Environments
Inventory Management
Conflict Resolution
Training and Development

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager. Highlight your relevant experience in retail management and customer service in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, team management experience, and any achievements in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've created a positive customer experience or led a successful team in the past.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at The Original Factory Shop

Know the Company Inside Out

Before your interview, make sure you research The Original Factory Shop thoroughly. Understand their history, values, and what sets them apart in the retail market. This knowledge will help you demonstrate your genuine interest in the role and the company.

Showcase Your Leadership Skills

As a Store Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight how you created a positive work environment and improved customer service.

Emphasise Customer Engagement

The job requires a strong focus on customer experience. Be ready to discuss strategies you've implemented in previous roles to enhance customer satisfaction. Share specific instances where your actions led to positive outcomes for customers.

Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the store's community engagement initiatives or how they measure success in customer service. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.

Store Manager
The Original Factory Shop
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