Store Manager

Store Manager

Whitby Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create a welcoming shopping experience and drive sales.
  • Company: Join The Original Factory Shop, a community-focused retailer offering big brands at bargain prices since 1969.
  • Benefits: Enjoy competitive salary, colleague discounts, 31 days holiday, and more perks!
  • Why this job: Be part of a fun, dynamic environment that values customer engagement and community connection.
  • Qualifications: Retail management experience and a passion for excellent customer service are essential.
  • Other info: We celebrate diversity and welcome applications from everyone who meets the job requirements.

The predicted salary is between 30000 - 42000 £ per year.

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.

We currently have an exciting opportunity for a Store Manager to join our branch in Whitby. We have an exciting opportunity for an ambitious Store Manager to create a friendly, welcoming, customer focused environment that delivers great results and a great place to work. As a Store Manager you will lead the team, be passionate about engaging with our customers, maximise the business by being quick to act and consistently search for new ideas. You will lead from the front and ensure all your colleagues create a great customer experience. As we are a proud community retailer you will actively encourage engagement with the local area to deliver top results. You will work hard yet keep it fun!

We are looking for individuals who have Retail Management experience and a passion for delivering great customer service. You will have an understanding of working within a fast paced sales and results driven environment as well as the ability to motivate, manage and support a team.

If you are an existing Store Manager, Assistant Manager, Cluster Manager, Retail Manager or a Branch Manager then we would love to hear from you.

The Original Factory Shop Benefits include:

  • Competitive Salary
  • Colleague Discount
  • Onsite training
  • Alternate weekends off
  • 31 days holiday (Inc Bank Holidays)
  • Birthday day off
  • Free life insurance
  • Recognition scheme
  • Long service awards
  • Contributory pension scheme
  • Employee Assistant program
  • And more

The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.

Store Manager employer: The Original Factory Shop

The Original Factory Shop is an exceptional employer, offering a vibrant work culture in the picturesque town of Whitby, where community engagement and customer satisfaction are at the heart of our operations. With competitive salaries, generous holiday allowances, and a strong focus on employee development through onsite training and recognition schemes, we empower our Store Managers to lead dynamic teams while enjoying a fulfilling work-life balance. Join us to be part of a company that values its people and fosters a fun, supportive environment where your contributions truly make a difference.
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Contact Detail:

The Original Factory Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

Tip Number 1

Familiarise yourself with The Original Factory Shop's values and mission. Understanding their commitment to providing quality products at bargain prices will help you align your interview responses with their goals, showcasing your passion for customer service.

Tip Number 2

Prepare examples from your previous retail management experience that demonstrate your ability to lead a team and enhance customer engagement. Highlight specific instances where you motivated your team to achieve sales targets or improve customer satisfaction.

Tip Number 3

Research the local community in Whitby and think about how you can engage with it as a Store Manager. Being able to discuss ideas on how to connect with local customers during your interview will show your commitment to the role and the brand.

Tip Number 4

Demonstrate your understanding of fast-paced retail environments by discussing strategies you've used to adapt quickly to changes or challenges. This will reassure the hiring team that you can thrive in a dynamic setting like The Original Factory Shop.

We think you need these skills to ace Store Manager

Retail Management Experience
Customer Service Excellence
Team Leadership
Sales Strategy Development
Performance Management
Communication Skills
Problem-Solving Skills
Time Management
Motivational Skills
Adaptability to Fast-Paced Environments
Community Engagement
Inventory Management
Conflict Resolution
Financial Acumen

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Store Manager position. Tailor your application to highlight how your experience aligns with these aspects.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience. Focus on achievements that demonstrate your ability to lead a team, engage customers, and drive sales in a fast-paced environment.

Write a Strong Cover Letter: In your cover letter, express your passion for customer service and retail management. Provide specific examples of how you've successfully managed teams and improved customer experiences in previous roles.

Highlight Community Engagement: Since the company values community involvement, mention any relevant experience you have in engaging with local communities or initiatives that support local businesses. This will show your alignment with their values.

How to prepare for a job interview at The Original Factory Shop

Show Your Passion for Customer Service

As a Store Manager, your ability to engage with customers is crucial. Be prepared to share examples of how you've gone above and beyond to ensure customer satisfaction in your previous roles.

Demonstrate Leadership Skills

Highlight your experience in leading teams effectively. Discuss specific instances where you motivated your team or implemented new ideas that improved performance or morale.

Understand the Brand and Community

Research The Original Factory Shop and its community engagement initiatives. Be ready to discuss how you can contribute to the local area and enhance the store's presence within it.

Prepare for Fast-Paced Scenarios

Given the fast-paced nature of retail, be ready to discuss how you handle pressure and make quick decisions. Share examples of how you've successfully navigated busy periods or challenging situations in the past.

Store Manager
The Original Factory Shop
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