At a Glance
- Tasks: Supervise a friendly team and create a welcoming environment for customers.
- Company: Join The Original Factory Shop, a leading retailer with big brands at bargain prices.
- Benefits: Enjoy competitive salary, colleague discounts, and career growth opportunities.
- Why this job: Be part of a dynamic team that values customer service and teamwork.
- Qualifications: Retail experience and a passion for delivering great customer service.
- Other info: Flexible 16-hour contract with in-store training and recognition schemes.
The predicted salary is between 10 - 13 ÂŁ per hour.
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.
We currently have an exciting opportunity for a Supervisor to join our Stanley team. As a Supervisor you will assist the Management team in creating a friendly, welcoming, customer focused environment that delivers great results and a great place to work. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and an ability to supervise the team to deliver the store’s goals.
Responsibilities
- Assist the Management team in creating a friendly, welcoming, customer focused environment that delivers great results.
- Supervise the team to deliver the store’s goals, whether front-of-store or behind-the-scenes.
- Demonstrate a real commitment to customer service and contribute to a positive place to work.
Requirements
- Retail experience.
- Understanding of good customer service.
- Ability to meet challenging targets.
- Ability to work well in a team.
Benefits
- Competitive salary
- Colleague discount
- In store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- Recognition scheme and more
How to apply
Please click Apply to start your application. For more information about The Original Factory Shop, please go to our website at: www.tofscareers.com. The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.
Supervisor (16 hours) in Stanley employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (16 hours) in Stanley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Original Factory Shop. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a friendly, welcoming environment, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with the management team.
✨Tip Number 3
Show off your teamwork spirit! Supervising a team means working closely with others. Be prepared to discuss how you’ve successfully collaborated with colleagues in the past and how you can contribute to a positive workplace culture at The Original Factory Shop.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on www.tofscareers.com. It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the team!
We think you need these skills to ace Supervisor (16 hours) in Stanley
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you went the extra mile to make someone’s day better. We want to see that commitment shine through!
Highlight Your Teamwork Skills: As a Supervisor, you'll be working closely with a team. Make sure to mention any past experiences where you successfully collaborated with others. We’re all about creating a positive work environment, so show us how you contribute to that!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can find more info about us and what we do there!
How to prepare for a job interview at The Original Factory Shop
✨Know the Company Inside Out
Before your interview, take some time to research The Original Factory Shop. Understand their history, values, and what makes them unique in the retail space. This will not only impress the interviewers but also help you align your answers with their mission.
✨Showcase Your Customer Service Skills
As a Supervisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers or helped resolve issues. This will demonstrate your commitment to creating a friendly, welcoming environment.
✨Highlight Teamwork Experience
Since the role involves supervising a team, be ready to discuss your experience working in teams. Share specific instances where you contributed to team goals or helped motivate others, showing that you can lead while being a team player.
✨Prepare for Target-Related Questions
Expect questions about how you handle challenging targets. Think of examples where you met or exceeded sales goals or improved store performance. This will show your ability to drive results and contribute to the store’s success.