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- Tasks: Supervise the team and create a friendly, customer-focused environment.
- Company: The Original Factory Shop, bringing big brands at bargain prices since 1969.
- Benefits: Competitive salary, colleague discount, in-store training, and career opportunities.
- Other info: Exciting career growth and recognition schemes await you!
- Why this job: Join a dynamic team and help deliver an amazing shopping experience.
- Qualifications: Retail experience and a strong focus on customer service.
The predicted salary is between 13 - 16 £ per hour.
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain's local high streets. We source "must buy" quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.
As a Supervisor, you will assist the Management team in creating a friendly, welcoming, customer-focused environment that delivers great results and a great place to work. This role demands a real commitment to customer service and an ability to supervise the team to deliver the store's goals.
If you have retail experience, understand good customer service, have the ability to meet challenging targets and can work well in a team then we would love to hear from you.
Responsibilities:- Support the Management team in creating a friendly, customer-focused environment and help the store deliver its goals.
- Supervise the team to ensure high standards of customer service and store operations.
- Contribute to achieving challenging targets and maintaining a positive shopfloor environment.
- Collaborate with colleagues to deliver a great in-store experience, whether front-of-store or behind-the-scenes.
- Retail experience
- Strong customer service focus
- Ability to meet challenging targets
- Teamwork and collaboration skills
- Competitive Salary
- Colleague Discount
- In store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- Recognition scheme
- and more
Please click Apply to start your application. The Original Factory Shop is committed to equal opportunities and it welcomes applications from all who believe they fit the essential requirements of the job.
Supervisor (30 hours) in Seaton Delaval employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (30 hours) in Seaton Delaval
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Original Factory Shop. Understand their values, products, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and teamwork. Prepare your answers, but keep it natural. We want you to sound confident and authentic, not like you're reading from a script!
✨Tip Number 3
Show off your retail experience! Be ready to share specific examples of how you've delivered great customer service or met targets in previous roles. This is your chance to shine and demonstrate that you can bring value to the Supervisor position.
✨Tip Number 4
Don’t forget to ask questions! At the end of the interview, have a couple of thoughtful questions ready about the role or the team. This shows that you're engaged and serious about the opportunity. Plus, it helps you figure out if this is the right fit for you!
We think you need these skills to ace Supervisor (30 hours) in Seaton Delaval
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail experience and customer service skills. We want to see how you can contribute to creating that friendly, welcoming environment we pride ourselves on!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about retail and how you can help us meet our challenging targets. Keep it friendly and engaging, just like our store atmosphere.
Showcase Teamwork Skills: Since collaboration is key in our stores, mention any past experiences where you've worked well in a team. We love seeing how you can contribute to a positive shopfloor environment!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Original Factory Shop
✨Know the Company Inside Out
Before your interview, take some time to research The Original Factory Shop. Understand their history, values, and what makes them unique in the retail space. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As a Supervisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers or resolved issues effectively. Highlighting these moments will demonstrate your commitment to creating a friendly, customer-focused environment.
✨Emphasise Teamwork and Leadership
Since you'll be supervising a team, it's important to showcase your teamwork and leadership skills. Think of specific instances where you successfully led a team or collaborated with colleagues to achieve targets. This will show that you can motivate others and contribute positively to the shop floor.
✨Prepare for Target-Related Questions
Expect questions about how you handle challenging targets. Be ready to discuss strategies you've used in the past to meet or exceed goals. This will demonstrate your ability to contribute to the store's success and maintain high standards in operations.