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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve store goals.
- Company: A leading British retail company with a focus on customer satisfaction.
- Benefits: Competitive salary, colleague discounts, and career growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Retail experience and strong customer service skills are essential.
- Other info: Flexible 30-hour contract with potential for advancement.
The predicted salary is between 24000 - 36000 £ per year.
A leading British retail company is seeking a Supervisor for a 30-hour contract in Seaton. The role involves supporting the management team to create a welcoming environment and ensure high customer service standards.
Ideal candidates should have:
- Retail experience
- Strong customer service skills
- The ability to meet targets
The position offers competitive salary, colleague discounts, and opportunities for career growth.
Retail Supervisor (30h) - Lead Customer Service & Store Goals in Seaton Delaval employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (30h) - Lead Customer Service & Store Goals in Seaton Delaval
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations in-store. Being able to demonstrate your problem-solving skills will really impress them during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Sometimes, a friendly face can make all the difference in getting your foot in the door.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Retail Supervisor (30h) - Lead Customer Service & Store Goals in Seaton Delaval
Some tips for your application 🫡
Show Your Retail Experience: Make sure to highlight your previous retail experience in your application. We want to see how you've contributed to customer service and met targets in past roles, so don’t hold back!
Emphasise Customer Service Skills: Since this role is all about leading customer service, let us know about your strong customer service skills. Share specific examples of how you've gone above and beyond for customers in the past.
Tailor Your Application: Take a moment to tailor your application to the job description. We love seeing candidates who understand what we’re looking for and can demonstrate how they fit into our team and goals.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at The Original Factory Shop
✨Know the Company Inside Out
Before your interview, take some time to research the retail company. Understand their values, mission, and what sets them apart in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on leading customer service, prepare examples from your past experiences where you went above and beyond for customers. Highlight specific situations where you resolved issues or improved customer satisfaction, as this will demonstrate your capability in meeting high service standards.
✨Demonstrate Leadership Potential
As a Supervisor, you'll need to support the management team. Be ready to discuss your leadership style and provide examples of how you've motivated or guided a team in previous roles. This could be through training new staff or achieving store goals together.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the store's goals, team dynamics, or opportunities for career growth. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
