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For Companies At a Glance
- Tasks: Assist customers, process stock, and operate the till in a vibrant retail environment.
- Company: Join The Original Factory Shop, a beloved brand offering big savings on quality products since 1969.
- Benefits: Enjoy competitive pay, discounts, training, career growth, and more perks!
- Why this job: Be part of a fun team focused on delivering excellent customer service and making shopping enjoyable.
- Qualifications: Experience in customer service is a plus, but a passion for helping others is key!
- Other info: This role is perfect for those seeking flexible hours with a 12-hour contract.
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.
We currently have an exciting opportunity for a Sales Colleague to join our new store in Congleton. We are looking to recruit Sales Colleagues (12 hour contract).
As a Sales Colleague you will be working to deliver a great daily experience to our customers. You will assist customers, process and merchandise stock and operate the till. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and the ability to work within a team who are all working towards the same store goals.
If you have experience in a customer service environment or have an understanding of good customer service then we would love to hear from you.
The Original Factory Shop Benefits include:
- Competitive Salary
- Colleague Discount
- In store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- Recognition scheme
- And more!
Sales Colleague employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with The Original Factory Shop's product range and values. Understanding their commitment to providing big brands at bargain prices will help you connect with the company's mission during your interactions.
✨Tip Number 2
Prepare to showcase your customer service skills in a practical way. Think of examples from your past experiences where you went above and beyond for a customer, as this will demonstrate your commitment to delivering a great experience.
✨Tip Number 3
Research common retail scenarios and how to handle them effectively. Being able to discuss how you would manage difficult customers or stock issues can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for teamwork and collaboration. Since the role involves working closely with others to achieve store goals, expressing your ability to work well in a team will resonate with the hiring managers.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Original Factory Shop is looking for in a Sales Colleague. Highlight key responsibilities and required skills, such as customer service experience and teamwork.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service or retail. Use specific examples that demonstrate your ability to assist customers and work effectively in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of The Original Factory Shop's mission. Mention why you want to work there and how you can contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at The Original Factory Shop
✨Show Your Passion for Customer Service
As a Sales Colleague, your role revolves around delivering excellent customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to the customer experience.
✨Know the Brand
Familiarise yourself with The Original Factory Shop's history, values, and product range. Understanding what makes the brand unique will help you answer questions confidently and show your enthusiasm for joining the team.
✨Demonstrate Teamwork Skills
Since the role requires working closely with others, be ready to discuss your experiences in a team setting. Highlight instances where you collaborated effectively to achieve common goals, as this will resonate well with the interviewers.
✨Prepare for Role-Play Scenarios
You may be asked to participate in role-play scenarios during the interview to assess your customer service skills. Practice handling different customer situations, such as dealing with complaints or upselling products, to showcase your ability to think on your feet.
