Sales Colleague

Sales Colleague

Penrith Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Sales Colleague, assisting customers and managing stock.
  • Company: The Original Factory Shop offers big brands at bargain prices since 1969.
  • Benefits: Enjoy competitive pay, discounts, training, career growth, and more perks!
  • Why this job: Be part of a fun team focused on delivering great customer experiences.
  • Qualifications: Customer service experience is a plus, but enthusiasm is key!
  • Other info: Flexible contracts available; apply now to kickstart your retail career!

Job Description

Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more. High-street cut-price labels were how we started the business (with our first store in Keighley) and still form a part of our range today.

We currently have an exciting opportunity for a Sales Colleague to join our Penrith team.

We are currently looking to recruit Sales Colleagues (8 hours contract and a 4 hour contract). As a Sales Colleague you will be working to deliver a great daily experience to our customers. You will assist customers, process and merchandise stock and operate the till. This role demands a real commitment to customer service and the ability to work within a team who are all working towards the same store goals.

If you have experience in a customer service environment or have an understanding of good customer service then we would love to hear from you 

The Original Factory Shop Benefits include; Competitive Salary, Colleague Discount, In store training, Annual leave entitlement, Career opportunities, Bonus schemes, Free life assurance, recognition scheme and more!

Please click Apply to start your application. 

For more information about The Original Factory Shop, please go to our website at:  

www.tofscareers.com

The Original Factory Shop is committed to equal opportunities, and it welcomes applications from all who believe they fit the essential requirements of the job.

Sales Colleague employer: The Original Factory Shop

The Original Factory Shop is an excellent employer, offering a vibrant work culture where teamwork and customer service are at the heart of everything we do. With competitive salaries, generous colleague discounts, and ample opportunities for career growth, our Penrith team thrives in an environment that values recognition and personal development. Join us to be part of a company that not only brings big brands to local high streets but also invests in the well-being and success of its employees.
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Contact Detail:

The Original Factory Shop Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Colleague

✨Tip Number 1

Familiarise yourself with The Original Factory Shop's product range and values. Understanding their commitment to providing big brands at bargain prices will help you connect with the company's mission during your interactions.

✨Tip Number 2

Prepare to demonstrate your customer service skills in a practical way. Think of examples from your past experiences where you went above and beyond for a customer, as this will show your dedication to delivering great service.

✨Tip Number 3

Show enthusiasm for teamwork. Since the role involves working closely with others to achieve store goals, be ready to discuss how you’ve successfully collaborated with colleagues in previous roles.

✨Tip Number 4

Research common retail scenarios and how to handle them. Being prepared to discuss how you would deal with difficult customers or stock management issues can set you apart from other candidates.

We think you need these skills to ace Sales Colleague

Customer Service Skills
Communication Skills
Teamwork
Cash Handling
Merchandising Skills
Problem-Solving Skills
Attention to Detail
Sales Techniques
Time Management
Adaptability
Product Knowledge
Conflict Resolution
Basic IT Skills
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what The Original Factory Shop is looking for in a Sales Colleague. Highlight key responsibilities such as customer service, stock management, and teamwork.

Tailor Your CV: Make sure your CV reflects relevant experience in customer service or retail. Use specific examples that demonstrate your ability to assist customers and work effectively in a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of The Original Factory Shop's mission. Mention why you want to work there and how you can contribute to their goals.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.

How to prepare for a job interview at The Original Factory Shop

✨Show Your Customer Service Skills

As a Sales Colleague, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to customer satisfaction.

✨Understand the Brand

Familiarise yourself with The Original Factory Shop's values and product offerings. Knowing about their range of big brands at bargain prices will help you answer questions confidently and show your enthusiasm for the role.

✨Teamwork is Key

Since the role involves working within a team, be ready to discuss how you collaborate with others. Share instances where you contributed to a team goal or helped a colleague, highlighting your ability to work harmoniously in a retail environment.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the store's goals, training opportunities, or team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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