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- Tasks: Assist customers, process stock, and operate the till in a vibrant retail environment.
- Company: Join The Original Factory Shop, a leading retailer offering big brands at unbeatable prices since 1969.
- Benefits: Enjoy competitive salary, colleague discounts, training, career opportunities, and bonus schemes.
- Why this job: Be part of a fun team focused on delivering excellent customer service and making shopping enjoyable.
- Qualifications: Experience in customer service is a plus; a passion for helping others is essential.
- Other info: This role offers an 8-hour contract with potential for growth within the company.
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Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more. High street cut price labels were how we started the business (with our first store in Keighley) and still form a part of our range today. We currently have an exciting opportunity for a Sales Colleague to join our store in Whitby.
We are currently looking to recruit Key Holder Sales Colleagues (8 hour contract). As a Sales Colleague you will be working to deliver a great daily experience to our customers. You will assist customers, process and merchandise stock and operate the till. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and the ability to work within a team who are all working towards the same store goals.
If you have experience in a customer service environment or have an understanding of good customer service then we would love to hear from you
The Original Factory Shop Benefits include; Competitive Salary, Colleague Discount, In store training, Annual leave entitlement, Career opportunities, Bonus schemes, Free life assurance, recognition scheme and more!
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Sales Colleague employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with The Original Factory Shop's product range and current promotions. This knowledge will not only help you engage with customers effectively but also demonstrate your enthusiasm for the brand during your interactions.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios with friends or family. Being able to handle various customer situations confidently will set you apart as a candidate who is ready to deliver excellent service.
✨Tip Number 3
Network with current or former employees of The Original Factory Shop. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Sales Colleague position.
✨Tip Number 4
Showcase your teamwork abilities by sharing examples of how you've successfully collaborated with others in previous roles. Highlighting your commitment to working towards common goals will resonate well with the hiring team.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Original Factory Shop is looking for in a Sales Colleague. Highlight key responsibilities and required skills, such as customer service experience and teamwork.
Tailor Your CV: Customise your CV to reflect your relevant experience in customer service. Use specific examples that demonstrate your ability to assist customers and work effectively in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of The Original Factory Shop's mission. Mention why you want to work there and how you can contribute to their goals.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at The Original Factory Shop
✨Show Your Passion for Customer Service
As a Sales Colleague, your commitment to customer service is crucial. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your dedication and understanding of what great service looks like.
✨Know the Brand Inside Out
Familiarise yourself with The Original Factory Shop's history, values, and product range. Being able to discuss their mission and how you can contribute to it will show that you're genuinely interested in the role and the company.
✨Highlight Teamwork Experience
Since this role involves working closely with others, be ready to talk about your experience in team settings. Share instances where you collaborated effectively with colleagues to achieve common goals, as this will highlight your ability to work well within a team.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the position. Ask about the store's goals, team dynamics, or opportunities for growth within the company. This not only demonstrates your interest but also helps you assess if the role is the right fit for you.
