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For Companies At a Glance
- Tasks: Join our team as a Sales Colleague, assisting customers and managing stock.
- Company: The Original Factory Shop offers big brands at bargain prices since 1969.
- Benefits: Enjoy competitive salary, colleague discounts, training, and career opportunities.
- Why this job: Be part of a fun team focused on delivering great customer experiences.
- Qualifications: Customer service experience or a passion for helping others is a plus.
- Other info: Flexible 12-hour contracts available; perfect for students!
Overview
The Original Factory Shop is a retailer offering big brands at bargain prices across multiple departments. We are hiring a Sales Colleague to join our Carluke team on a 12-hour contract. The role focuses on delivering a great daily experience to customers by assisting customers, processing and merchandising stock, and operating the till. A strong commitment to customer service and the ability to work as part of a team working toward store goals are essential.
Responsibilities
- Assist customers and provide excellent customer service
- Process and merchandise stock
- Operate the till and handle sales transactions
- Work collaboratively with store colleagues to achieve store goals
Qualifications
- Experience in a customer service environment is preferred
- Understanding of good customer service practices
Benefits
- Competitive salary
- Colleague discount
- In-store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- Recognition scheme and more
How to apply
Please click Apply to start your application. For more information about The Original Factory Shop, visit www.tofscareers.com.
The Original Factory Shop is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements of the job.
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Sales Colleague employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Colleague
✨Tip Number 1
Familiarise yourself with The Original Factory Shop's product range and values. Understanding their commitment to providing big brands at bargain prices will help you connect with the company's mission during your interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted customers in previous roles. Highlighting your ability to create a positive shopping experience will resonate well with the hiring team.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing past experiences where you collaborated with colleagues to achieve common goals. This role requires working closely with others, so showing that you're a team player is crucial.
✨Tip Number 4
Be prepared to discuss how you handle challenges in a retail environment. Whether it's dealing with difficult customers or managing stock efficiently, having a few strategies ready will show your problem-solving skills.
We think you need these skills to ace Sales Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Original Factory Shop is looking for in a Sales Colleague. Highlight your customer service experience and teamwork skills in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've delivered great customer experiences in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at The Original Factory Shop
✨Show Your Customer Service Skills
Since the role of a Sales Colleague heavily revolves around customer service, be prepared to share specific examples from your past experiences. Highlight situations where you went above and beyond to assist customers or resolve issues.
✨Understand the Brand
Familiarise yourself with The Original Factory Shop's values and product offerings. Being able to discuss their range and what makes them unique will demonstrate your genuine interest in the company and the role.
✨Teamwork is Key
Emphasise your ability to work well within a team. Prepare to discuss how you've collaborated with colleagues in previous roles to achieve common goals, as this is crucial for success in a retail environment.
✨Dress Appropriately
First impressions matter! Dress smartly and in a way that reflects the brand's image. This shows that you take the interview seriously and understand the retail environment.
