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For Companies At a Glance
- Tasks: Supervise a friendly team and create a welcoming shopping experience for customers.
- Company: Join The Original Factory Shop, bringing big brands at bargain prices since 1969.
- Benefits: Enjoy competitive salary, colleague discounts, in-store training, and career growth opportunities.
- Why this job: Be part of a dynamic team that values customer service and teamwork.
- Qualifications: Retail experience and a passion for delivering excellent customer service are essential.
- Other info: We celebrate diversity and welcome applications from everyone.
The predicted salary is between 13 - 16 ÂŁ per hour.
Company Overview
Established in 1969, The Original Factory Shop brings big brands at bargain prices to Britain’s local high streets. We source “must buy” quality ranges at unbelievable prices, bringing out the bargain lover in everyone so we can satisfy our customers. With stores nationwide, we bring our customers big brands up to 70% off across multiple departments including fashion, beauty, home & more.
Role: Supervisor (30 hour contract)
As a Supervisor you will assist the Management team in creating a friendly, welcoming, customer‑focused environment that delivers great results and a great place to work. Whether front‑of‑store or behind‑the‑scenes, this role demands a real commitment to customer service and an ability to supervise the team to deliver the store’s goals.
Responsibilities & Qualifications
- Retail experience
- Understanding of good customer service
- Ability to meet challenging targets
- Teamwork skills
Benefits
- Competitive Salary
- Colleague Discount
- In‑store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- Recognition scheme
Equal Opportunity
The Original Factory Shop is committed to equal opportunities and welcomes applications from all who believe they fit the essential requirements of the job.
Supervisor (30 hours) in Ripon employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (30 hours) in Ripon
✨Tip Number 1
Get to know the company! Before your interview, check out The Original Factory Shop's website and social media. Understanding their values and what they stand for will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your retail experience and customer service skills confidently when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects well on your commitment to the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor (30 hours) in Ripon
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make your application stand out.
Tailor Your Experience: Make sure to highlight your retail experience and customer service skills in your application. We’re looking for candidates who understand what it takes to create a welcoming environment, so be specific about your past roles.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of why you’d be a great fit for the Supervisor role. Avoid fluff and focus on your key achievements!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at The Original Factory Shop
✨Know the Company Inside Out
Before your interview, take some time to research The Original Factory Shop. Understand their history, values, and what makes them unique in the retail space. This will not only impress the interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Supervisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers or resolved conflicts effectively. This will demonstrate your commitment to creating a friendly, welcoming environment.
✨Highlight Teamwork and Leadership
Since you'll be supervising a team, it's important to showcase your teamwork skills. Share specific instances where you led a team to achieve targets or supported colleagues in challenging situations. This shows that you can motivate and guide others.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, or training opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
