At a Glance
- Tasks: Lead a team to deliver exceptional customer service and support store operations.
- Company: Join a well-known national retail chain with a focus on teamwork.
- Benefits: Enjoy competitive pay, colleague discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong customer service skills and previous retail experience preferred.
- Other info: Flexible 30-hour contract with potential for growth in your retail career.
The predicted salary is between 18000 - 24000 £ per year.
A national retail chain in the UK is seeking a Supervisor for a 30-hour contract in Garstang. The successful candidate will assist the management team, support store operations, and strive to deliver excellent customer service while achieving targeted goals.
Candidates should have a strong focus on customer service and retail experience is preferred. This position offers competitive benefits, including a colleague discount and career opportunities.
Retail Supervisor (30h) - Lead & Deliver Great Service employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor (30h) - Lead & Deliver Great Service
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about delivering great service.
✨Tip Number 2
Practice your customer service scenarios. Think about how you would handle different situations in a retail environment. We want you to demonstrate your problem-solving skills and ability to keep customers happy during the interview.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips on what the company values and what it’s really like to work there.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Retail Supervisor (30h) - Lead & Deliver Great Service
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond to deliver great service in previous roles.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Supervisor role. Mention specific skills and experiences that align with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at The Original Factory Shop
✨Know Your Customer Service Basics
Make sure you brush up on key customer service principles. Be ready to share examples of how you've handled difficult customers or gone the extra mile to ensure satisfaction. This will show your potential employer that you truly understand the importance of great service.
✨Familiarise Yourself with the Brand
Do a bit of homework on the retail chain you're interviewing for. Understand their values, mission, and what sets them apart from competitors. This knowledge will help you tailor your answers and demonstrate your genuine interest in the company.
✨Prepare for Situational Questions
Expect questions that ask how you would handle specific situations in a retail environment. Think about scenarios involving team dynamics, sales targets, or customer complaints. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead by example. Be prepared to discuss your leadership style and how you've motivated a team in the past. Highlight any experience you have in training or mentoring others, as this will be crucial for the role.