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For Companies At a Glance
- Tasks: Supervise the team and ensure excellent customer service in a vibrant retail environment.
- Company: Join The Original Factory Shop, a friendly and welcoming retail team.
- Benefits: Enjoy competitive salary, colleague discounts, and career growth opportunities.
- Why this job: Make a real impact by leading a high-performing team and delivering great results.
- Qualifications: Retail experience and a passion for customer service are essential.
- Other info: Dynamic work environment with in-store training and recognition schemes.
The predicted salary is between 24000 - 36000 £ per year.
The Original Factory Shop is hiring a Supervisor (30 hour contract) to join our Redruth team. As a Supervisor you will assist the Management team in creating a friendly, welcoming, customer focused environment that delivers great results and a great place to work. Whether front-of-store or behind-the-scenes, this role demands a real commitment to customer service and an ability to supervise the team to deliver the store’s goals.
Responsibilities
- Support the Management team in delivering store targets and customer service standards.
- Supervise team members to ensure smooth store operations both front-of-store and behind-the-scenes.
- Assist with day-to-day running of the store and contribute to a positive, high-performing team environment.
Qualifications
- Retail experience and a commitment to excellent customer service.
- Ability to meet challenging targets and work well in a team.
Benefits
- Competitive salary
- Colleague discount
- In-store training
- Annual leave entitlement
- Career opportunities
- Bonus schemes
- Free life assurance
- Recognition scheme and more
How to apply
Please click Apply to start your application. For more information visit www.tofscareers.com. The Original Factory Shop is committed to equal opportunities and welcomes applications from all who fit the essential requirements of the job.
Supervisor (30 hours) in Redruth employer: The Original Factory Shop
Contact Detail:
The Original Factory Shop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor (30 hours) in Redruth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Original Factory Shop. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their friendly, customer-focused environment.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering great results and creating a welcoming atmosphere, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with the management team.
✨Tip Number 3
Show off your teamwork spirit! As a Supervisor, you'll be supervising team members and ensuring smooth operations. Be prepared to discuss how you've successfully worked in teams before and how you can contribute to a positive, high-performing environment at the store.
✨Tip Number 4
Don't forget to apply through our website! We want to make sure your application gets the attention it deserves. Head over to www.tofscareers.com and submit your application there. It’s the best way to get noticed and start your journey with us!
We think you need these skills to ace Supervisor (30 hours) in Redruth
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to create a welcoming environment for customers.
Teamwork is Key: Emphasise your ability to work well in a team. Share examples of how you've supported your colleagues in achieving store goals, as this is crucial for us at The Original Factory Shop.
Be Specific About Your Experience: When detailing your retail experience, be specific about your roles and responsibilities. We love to see concrete examples that demonstrate your skills and achievements.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at The Original Factory Shop
✨Know the Company
Before your interview, take some time to research The Original Factory Shop. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Supervisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers or helped resolve issues. This will demonstrate your commitment to creating a friendly and welcoming environment.
✨Teamwork is Essential
Be ready to discuss how you’ve successfully worked in teams before. Highlight any leadership roles you've taken on and how you’ve motivated others to meet targets. This will show that you can supervise effectively and contribute to a high-performing team.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the store’s goals, team dynamics, or training opportunities. This shows that you’re proactive and genuinely interested in contributing to the team.
